Ftc Hostess (wine Lounge)
Stellenbosch, Western Cape, South Africa
Job Description
Delaire Graff Wine Lounge is looking for a Seasonal Hostess (fixed term contract) to join their team and be the first point of contact for our guests and ensure to provide excellent customer service and a pleasant dining experience to our guest.
Responsibilities:
- Welcome guests to the venue
- Escort guests to assigned dining or bar areas
- Manager reservations
- Provide menus and announce waiter/waitress name
- Greet guests upon their departure
- Coordinate with wait staff about available seating options
- Maintain hostess desk clean and tidy
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address guests' queries
- Assist with wait staff as needed
- Grade 12, hospitality certificate will be a plus
- Grade 12, hospitality certificate will be a plus
- Preferably 1- 2 years previous hostess experience
- Understanding of restaurant etiquette
- Familiarity with health and safety regulations
- Experience in managing reservations
- Able to work in a team
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Availability to work within opening hours (e.g. evenings, public holidays, weekends)
- Good physical condition to walk and stand during an entire shift
- Comfortable in dealing with very distinguished clientele
- Able to handle high a pressure environment
- Must be well-presented
- Flexibility and Accountability
- Enthusiastic personality
Skills Required
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Job Detail
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Job IdJD1553158
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationStellenbosch, Western Cape, South Africa
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EducationNot mentioned