At getWorth, we're not just redefining the motor vehicle industry; we're leading a global revolution with the fusion of patented AI wizardry and automotive expertise. As pioneers of a new era in buying and selling, we promise exceptional, rational, and transparent experiences for those with a taste for the extraordinary. With a ?at organizational structure, we balance professionalism with a laid-back, cool culture in our modern, stylish space that prioritizes comfort and creativity. Our incentive systems align your success with overall company triumphs, ensuring your contributions are celebrated.
We expect our team to embody our core values in delivering an unparalleled exceptional customer service experience. This involves prioritizing convenience, transparency, and professionalism, aligning with our commitment to putting the customer first. We foster a culture of continuous improvement, encouraging our team to assess and challenge systems for ongoing enhancement. Collaboration is at the heart of our success, and we highly value individuals who take ownership of delivering high-quality work in a self-disciplined manner with a focus on timeliness.
Join us at getWorth, where our commitment to excellence, customer-centricity, and teamwork defines our dynamic and innovative environment.
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Position Overview
We are looking for a professional, young, dynamic and positive personality to lead our first point of contact for incoming calls, gather suitable information and refer the call internally to the correct person or department as necessary. The incumbent must enjoy a fast-moving environment and be able to multitask in a busy and open plan space as well as be able to manage customer walks-ins with a smile. The role includes office coordination and administrative support (filing, scanning, completing documents, following up etc) to the general customer facing teams (Sales, Acquisitions and After Sales) as well as taking responsibility for the office stationery requirements and consumables
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Specific Role Responsibilities
Answer and manage office switchboard
Coordination, ordering and supply of stationary and other office consumables and measuring usage and stock levels
Administration Support as required by Sales, Acquisitions, After Sales
Manage customers on arrival and suitable hand over to required function
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Qualifications and Experience
Grade 12
Valid Driver's license (preferred)* At least 1 year experience in a customer service related environment
English spoken and written / Additional languages (Xhosa; Zulu; Afrikaans) given preference* Computer / IT literacy
No criminal record
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Skills and Personal Attributes
Trustworthy
Responsible
Work independently
Helpful with a Professional disposition
* Organized
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