Front Desk Receptionist
Job Description
Purpose of the role:
The Front Desk Coordinator is responsible for managing the front desk area, providing excellent guest service, handling guest inquiries, and ensuring the smooth and efficient operation of the front desk and the entire store.
If you are a friendly, self motivated individual who can multitask and work in a dynamic environment, this Role is for you!
KEY COMPETENCIES:
Excellent communication and interpersonal skills
Strong guest service orientation
Ability to handle multiple tasks efficiently
Proficient in scheduling and appointment management
Familiarity with salon software and point-of-sale systems
High attention to detail and accuracy
Professional appearance and demeanor
Strong organizational and time management skills
Ability to work effectively under pressure
Problem-solving skills and ability to handle guest complaints diplomatically
EDUCATION AND EXPERIENCE:
High school diploma or equivalent/administration competency
Previous experience in a front desk or reception role, preferably in a salon or spa setting
Proficiency in Microsoft Office Suite and salon management software [Zenoti] is an advantage.
Knowledge of beauty industry products and services is an advantage.
Strong administrative skills.
Strong retail and upselling capability.
Able to work over weekends and public holidays .
Positions may be subject to additional duties as support to the Store or fellow citizens
Relevant Sorbet experience ( advantageous)
Job Type: Full-time
Location:
Hout Bay, Western Cape (Preferred)
Work Location: In person
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Job Detail
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Job IdJD1536133
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHoutbaai, WC, ZA, South Africa
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EducationNot mentioned