Front Desk Receptionist
Eerste Rivier, WC, ZA, South Africa
Job Description
Energetic, well presented individual required to provide administrative and clerical service in the club.
-Provide world class customer service to all members within the club and resolve member queries
-Ensure that reception area is always tidy, clean and neat.
-Ensure enough stock of all forms are available at reception for the duration of the shift.
-Engage with members in professional and friendly manner.
-Regulate and monitor all members accessing and exiting the facility, check member is up to date on account.
- Welcome members
Member queries
Collect paperwork at receptionMake sure to sign off when collecting cancellation, freeze forms
Ensure enough stationary and forms at hand at reception Ensure all the correct forms are being used Review and check the guest register GM need to sign off the freeze, cancellation form after trying to retain the member Make sure that access tags are being handed out correctly - perform a recon on issue and stockPayments processing (credit card, cash)
Issue of receiptsThis include: explaining the policies, terms and conditions of the following i.e.: membership freeze, cancellations, transfer of membership, change of details.
Refer new potential members to sales office.Maintain walk-in potential member list for sales department.
Answer telephone, friendly efficient manner and transfer to relevant department.Capture member details such as photo and access tag.
Ensure all non-members that need to access the facility sign in on register.Ensure all queries are dealt with and feedback has been given to members
Salary R5 000 per month
Job Type: Permanent
Pay: From R5000,00 per month
Application Question(s):
Are you available immediately?
Work Location: In person
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Job Detail
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Job IdJD1546399
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationEerste Rivier, WC, ZA, South Africa
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EducationNot mentioned