Job Description

Job Summary
Front Desk Receptionist - Conveyancing Industry
We are seeking a highly professional, organised, and proactive Receptionist to join our team. As the first point of contact for clients and visitors, you will play a key role in creating a positive first impression and ensuring the smooth running of our office's front-of-house operations.
Key Responsibilities:

• Greet clients and visitors in a courteous and professional manner
• Manage all incoming calls via the switchboard and direct them appropriately
• Handle daily administrative tasks, including photocopying, mail distribution, package signing, and general office tidiness
• Manage the reception area, ensuring it is welcoming and well-stocked with refreshments and cleaning supplies
• Attend to daily Post Office and banking duties
• Notify clients regarding the collection or delivery of title deeds or documents via phone, SMS, or courier
• Maintain and order office stationery on a monthly basis
• Track and report courier vs. Docex expenses
• Oversee and manage bookings and use of pool vehicles
• Coordinate workflow for deliveries, Docex, couriers, etc.
• Conduct regular stock-taking, including business cards

Requirements:

• Minimum of 5 years' relevant experience
• Prior experience working in a law firm (essential)
• Excellent verbal and written communication skills
• Strong planning, organisational, and time management abilities
• High attention to detail and ability to multitask under pressure
• Proficiency in Microsoft Office and other internal systems
• Flexible, reliable, and able to work independently as well as part of a team

Attributes:
The ideal candidate will be friendly, presentable, and professional, with exceptional interpersonal skills. You must be proactive, adaptable, and capable of handling high-pressure situations while maintaining a calm and efficient demeanor.
Industry:
Conveyancing / Legal Services
To Apply:
Please submit your resume to
Fempower Personnel
Recruiter