Job Description

We are seeking a

high-energy, fast-learning, and reliable Front Desk Coordinator

to take on a key

leadership role

within our Sorbet salon. This position requires someone who leads by example, communicates confidently, and thrives in a fast-paced retail environment.

The Front Desk Coordinator plays a vital role in driving daily operations, managing money and stock, supporting the team, and ensuring the front desk runs smoothly at all times.

Key Responsibilities

Lead and manage front desk operations to Sorbet brand standards Deliver outstanding guest service and be the first point of contact Manage bookings, scheduling, and daily salon flow Handle all cash, card, and digital payments accurately Perform

daily cash balancing and cash-ups

Conduct

stock taking and assist with stock control

Support and guide staff during busy periods Multitask efficiently while remaining calm under pressure Upsell services, packages, and retail products Resolve guest queries professionally and proactively Ensure the reception area is always organised, professional, and welcoming

Requirements & Skills

Proven experience in a

front desk, retail and services sales, or customer-facing leadership role

Excellent communication skills

and confident interpersonal style

Fast learner

with the ability to adapt quickly to systems and processes

High energy levels

and a proactive work ethic Strong financial accuracy with cash handling and balancing Ability to work effectively in a

high-pressure, fast-paced environment

Strong multitasking and organisational skills Must be

reliable, trustworthy, and punctual

Computer literate (POS systems, booking platforms, email) Available to

work retail hours

, including weekends and public holidays

What We Offer

Leadership development within a respected national brand Ongoing training and career growth opportunities Supportive and professional team environment Staff incentives and performance-based rewards Opportunity to grow within the

greater Sorbet brand

Job Type: Full-time

Pay: R9000,00 - R12000,00 per month

Work Location: In person