Job Description

Food & Beverage Supervisor | Goodwood, Cape Town | Permanent
Take the lead in delivering exceptional guest experiences in one of Cape Town's busiest hospitality environments. This role is ideal for a hands-on Food & Beverage professional who thrives in high-volume operations and enjoys setting the standard for service excellence.
As the Food & Beverage Supervisor, you will oversee daily operational delivery across multiple venues, including restaurants, banqueting, and in-room dining. You will ensure smooth service flow, uphold quality and hygiene standards, support staff performance, and maintain consistent alignment with operating procedures. This is a key frontline role requiring strong leadership, attention to detail, and an unwavering commitment to outstanding guest service.
Our client is a prominent player in the entertainment and hospitality sector, known for delivering high-energy guest experiences across diverse outlets. You will join a highly professional F&B environment with opportunities to contribute to service quality and operational efficiency.
What You'll Do

• Oversee daily Food & Beverage operations across designated outlets
• Ensure consistent guest service excellence and strict adherence to SOPs
• Supervise, guide, and support F&B staff during shifts
• Assist with stock control, cash-ups, and administrative processes
• Coordinate effectively with kitchen, banqueting, and management teams
• Handle guest queries promptly and professionally
• Maintain hygiene, safety, and quality standards in line with company policies

What You Bring

• 3-year Hotel School Diploma or equivalent national qualification at diploma level
• 3-4 years' experience in the Food & Beverage industry
• Exposure to banqueting, in-room dining, and restaurant or outlet management
• Experience in high-volume hospitality environments
• Strong leadership and team-supervision skills
• Excellent communication and guest-service orientation
• Ability to maintain service standards under pressure
• Strong operational understanding of F&B processes
• High attention to detail and commitment to quality

What Success Looks Like

• Smooth daily operations with consistent adherence to service and quality standards
• Empowered, well-coordinated F&B teams delivering excellent guest experiences
• Fast, professional handling of guest needs and operational challenges
• Well-managed stock, cash-ups, and administrative requirements
• Strong collaboration with cross-functional teams across all outlets

Skills Required