Job Description

Food & Beverage Manager (CPT) Cape Town - Western Cape - South Africa
ENVIRONMENT:
Our client, a tourism and hospitality company providing luxury accommodation, is seeking an experienced and dynamic Food & Beverage Manager to lead all F&B operations in a 4- or 5-star hotel setting. The successful candidate will oversee restaurants, bars, room service, and banqueting, ensuring exceptional guest experiences, operational efficiency, and strong financial performance. While a hospitality background is preferred, candidates from other industries with relevant leadership experience will also be considered.
DUTIES:

• Lead, motivate, and manage the F&B team to consistently deliver high service standards.
• Oversee daily operations across all outlets, ensuring smooth service and operational efficiency.
• Manage budgets, monitor financial performance, and implement cost-control measures to maximize profitability.
• Collaborate with the Executive Chef on menu planning and development to ensure innovation and guest satisfaction.
• Enforce the highest hygiene, health, and safety standards in line with company and statutory requirements.
• Monitor inventory, purchasing, and supplier performance to ensure efficient stock management.
• Address guest queries and complaints professionally, ensuring prompt resolution and positive outcomes.
• Conduct regular training and development to enhance team performance and product knowledge.
• Analyze guest feedback, sales reports, and industry trends to identify opportunities for improvement.
• Ensure compliance with brand standards, SOPs, and internal policies.
• Represent the F&B department in management meetings and collaborate across departments for smooth operations.

REQUIREMENTS:

• Minimum 45 years experience in a similar role within a 4- or 5-star hotel environment.
• Strong leadership and team management abilities with a hands-on and approachable style.
• In-depth knowledge of F&B operations, including restaurants, bars, banqueting, and events.
• Proven track record in managing budgets, controlling costs, and driving revenue.
• Excellent interpersonal, communication, and problem-solving skills.
• High attention to detail and ability to thrive in a fast-paced setting.
• Flexibility to work shifts, weekends, and public holidays as required.
• Proficiency in POS systems, stock management tools, and the Microsoft Office Suite.

ATTRIBUTES:

• Reliable, responsible, and accountable.
• Detail-oriented and committed to service excellence.
• Strong leadership presence with the ability to take initiative and drive results.
• Guest-focused, service-orientated, and approachable.
• Resilient and adaptable with a strong work ethic.

A team player with a passion for hospitality and people development.
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