Job Description

Job Summary
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A well-established four-star hotel in Cape Town is seeking a highly skilled Food & Beverage Manager to oversee its dining and beverage operations. This leadership role requires a professional with extensive operational knowledge and the ability to manage teams effectively, ensuring the highest standards of guest satisfaction.
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Duties and Responsibilities:
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Manage daily operations across all F&B outlets including restaurant, bar, room service, and banqueting
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Lead, train, and motivate a diverse team to maintain exceptional service standards
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Develop staff schedules, manage attendance, and oversee performance appraisals
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Work closely with the culinary team to coordinate menus, promotions, and events
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Ensure adherence to health, safety, and hygiene regulations at all times
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Conduct daily briefings and regular training sessions for staff
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Monitor guest satisfaction levels and respond promptly to feedback or complaints
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Prepare and manage departmental budgets, monitor costs, and implement cost-saving initiatives
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Oversee stock control, ordering, and supplier negotiations
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Prepare monthly and quarterly financial reports for management review
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Ensure all outlets are properly set up, presented, and maintained
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Drive revenue through upselling, promotions, and service innovation
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Collaborate with sales and events teams to ensure smooth execution of functions and conferences
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Stay abreast of hospitality trends to continuously enhance guest experience
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Requirements:
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Minimum of 4 years' experience in a senior F&B management role, in a 4* or 5* hotel
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Excellent leadership and interpersonal skills with proven ability to manage and inspire teams
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Strong financial acumen, budgeting, and cost control experience
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Exceptional knowledge of food, beverage, and service standards
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Ability to manage multiple outlets simultaneously
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Professional appearance and a guest-focused attitude
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Flexibility to work shifts, weekends, and holidays as required
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Strong problem-solving skills and ability to perform under pressure
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To apply, please upload a copy of your updated CV and recent profile photo along with any written or telephonic reference.
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