Job Description

Job Summary
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An experienced, hands-on F&B Manager is required for a business hotel in the Cape Town Seaboard region.
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The successful candidate will be responsible for overseeing all aspects of food and beverage operations within a hotel, ensuring profitability, guest satisfaction, and compliance with regulations. This includes managing staff, creating menus, controlling costs, maintaining quality standards, and implementing strategies to boost sales.
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Requirements:
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At least 4 - 6 years' F&BM experience in a large hotel
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A Hospitality Diploma
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Computer literate in Opera, Micros
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Excellent Excel Skills
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Excellent written and telephonic skills
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Good planning, organisational and time management skills
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Accuracy
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Required Characteristics:
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Honest
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Professional
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Good judgment
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Long-term orientated
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An excellent mediator
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Proactive problem solver
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Strong attention to detail
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Disciplined and able to multi task.
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A People's person; good with guests.
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A team leader who sets a good example.
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Able to act decisively and quickly when necessary.
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Key Responsibilities:
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Daily Operations:
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Supervising and coordinating all F&B outlets, including restaurants, bars, banquets, and room service.
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Staff Management:
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Hiring, training, and evaluating staff, ensuring high morale and performance.
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Menu Development:
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Collaborating with chefs to create and implement menus that meet guest preferences and financial goals.
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Cost Control:
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Monitoring expenses, implementing cost-saving measures, and ensuring profitability within budget.
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Quality Control:
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Maintaining consistent food and beverage quality, ensuring hygiene standards, and addressing guest complaints.
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Inventory Management:
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Overseeing inventory, ordering supplies, and minimizing waste.
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Sales and Marketing:
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Developing and implementing strategies to increase F&B revenue, such as promotions and events.
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Regulatory Compliance:
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Ensuring adherence to all relevant health and safety regulations.
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Guest Satisfaction:
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Providing excellent customer service and resolving guest issues promptly
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