Follow Up Agent
Woodstock, WC, ZA, South Africa
Job Description
One of South Africa's leading furniture and appliance retailers has the following career opportunity for an individual with the necessary competence level, experience and drive.
We are inviting applications for the position of
Follow Up Call Centre Agents (X6)
Contract position
Follow Up Call Centre Department
_____________________________________________________________________________
Requirements:
National Senior Certificate (or equivalent)
Experience:
1-year Collections Call Centre environment.
Competencies (Knowledge/Skills):
Fluent in English, and to speak/understand 2 to 3 additional South African languages would be advantageous Computer Literate in MS Office (Word, Excel and Outlook) and good typing skills Good organizational and effective communication skills Good listening, writing and interpersonal skills are essential Work under pressure and in a deadline orientated environment Attention to detail and strong problem-solving skills Customer service orientated
Duties
Follow-up on active Bad Debt account customers Provide professional services to branches by assisting in setting up Debit order appointments. Capturing of all PTP or payment arrangement information on system, timeous follow up. Detailed action on failed debit orders Communicating with branches on a regular basis by setting up personal calls Liaising with Customer Care Call Centre and field staff
Closing date: Friday 15 December 2025
Interested parties who meet the requirements and wish to apply must e-mail their signed internal application and CV to
LuzanneF@lewisgroup.co.za
Please indicate "
Follow Up Agent
" in the subject line of the email when applying.Job Type: Temporary
Contract length: 3 months
Education:
High School (matric) (Required)
Experience:
Collections in a call Centre environment: 1 year (Required)
Work Location: In person
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Job Detail
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Job IdJD1614871
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWoodstock, WC, ZA, South Africa
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EducationNot mentioned