Job Description

Closing Date: 2025-09-26
Job Type: Permanent
Job Level: Skilled
Experience: Between 3 - 5 Years
EE/AA: No
Summary
Floor Manager - 4 Star Hotel - Johannesburg South
We are seeking an experienced Floor Manager to join a busy, high-volume restaurant within a prestigious 4-star hotel in Johannesburg South. Reporting to the Restaurant Operations Manager, the ideal candidate will have a proven track record in hotel restaurant management with strong expertise in restaurant operations, floor management, staff leadership, administration, and event coordination. This is an excellent opportunity for a motivated hospitality professional to take charge of a well-established hotel restaurant and play a key role in its continued success.
Description

• Oversee the daily operations of the hotel restaurant, ensuring exceptional guest service at all times
• Manage floor staff, provide training, and maintain high service standards
• Handle restaurant administration including rosters, stock control, ordering, and cost management
• Plan and execute corporate functions, events, and group bookings within the restaurant
• Work closely with the kitchen team to ensure seamless coordination between FOH and BOH
• Ensure compliance with health, safety, and hygiene standards
• Drive revenue through upselling, menu promotions, and excellent guest engagement
• Handle guest feedback professionally and maintain strong guest relations
• Prepare management reports and liaise with the hotel's senior management team

Minimum Requirements

• Minimum 3-5 years' experience as a Restaurant Manager in a 4-star hotel or high-end restaurant environment
• Strong background in hospitality and food & beverage management
• Excellent leadership and team management skills
• Strong organisational skills with the ability to manage restaurant administration and budgets
• Knowledge of health & safety regulations and best practices in hospitality
• Ability to manage events, corporate functions, and group dining effectively
• Professional, well-presented, and customer-focused attitude
• Must be based in Johannesburg or willing to relocate to Johannesburg South

Salary
R18,000 - R20,000 per month

Skills Required