Job Description

Edge Fitness is looking for a energetic and disciplined individual to join our Port Elizabeth Team. As a Floating Receptionist across all PE clubs.

Duties and Responsibilities:

Your key performance areas will include but no be limited to:

Access

Control and give Access to members as well as non-members Filling in guest register and all other registers- swimming/no access card/trial vouchers ?Ensure aerobic timetable available for members and up to date Control and Issuing of access cards to members
Members

Log member queries and complaints in Member Compliments/Complaints book ? Maintaining shift handover book with any incidents/information required for the next shift e.g. Member coming to fetch lost keys and where they are etc. Fill in and follow up on Compliments/Complaints book- ensure correct person is informed of the issue
e.g. Maintenance issue referred to Maintenance tech

Lost property register Member communication - Maintain notice boards and emergency info boards. (Water out today due to repairs etc.) Cancellation & Freeze, Easy Debt Collecting - arranging payment, keeping notes up to date
Sales

Complete guest control sheet (all new clients to fill in) add to Club Manager Adding walk in members on CM as a prospect Maintenance of "Up system" for sales consultants on walk ins and phone INS. Selling short terms when no sales consultant Is on duty
Finance

Receipt of all monies (high penalties if not receipting monies) Take stock in begin of shift and end of shift Cashing-up of stock sold and drop monies into drop-safe and co-signing responsibility for money on the drop safe register.
HR

Filling in Staff attendance register for ALL staff in gym All staff need to scan in and out of the gym using their access card or QR code
General

Keeping reception neat and professional state Answering of phones and transferring of calls Any other law full instruction given by management Opening & Closing 30 min before shift Opening & Closing Inspection
Should this be the job for you please send your updated CV to HR@edgefitness.co.za or apply via Indeed.

Job Type: Full-time

Pay: From R5185,00 per month

Work Location: In person