Job Description

Job Summary A national leader in vehicle and building glass solutions is seeking an experienced Fitment & Maintenance Centre Manager to oversee operations at two key branches along the Garden Route, based in Knysna and Plettenberg Bay. This role is ideal for a hands-on, detail-driven leader with strong technical expertise in glass replacement, safety system calibration, tinting, regassing, and workshop operations. The successful candidate will thrive in a fast-paced, customer-focused environment, bringing strong operational oversight, people management, and service excellence across both locations.
Responsibilities:
Manage the daily operations of fitment centres in Knysna and Plettenberg Bay
Oversee staff and ensure service excellence across offerings such as glass replacement, calibration, regassing, and tinting
Ensure compliance with operational procedures, safety regulations, and quality standards
Utilise CRM and SAP systems for scheduling, stock control, and workflow management
Lead and develop a high-performing team while resolving operational issues effectively
Maintain high customer satisfaction through efficient service delivery and communication
Requirements:
Matric / Grade 12
Minimum 5 years of experience in a service centre, workshop, or fitment centre management role
Proven hands-on experience in glass fitment
Strong leadership, people management, and problem-solving capabilities
Proficiency in administrative processes, planning, and communication
Technically inclined and comfortable with hands-on operations
Proficiency in CRM platforms and SAP systems
Ability to perform under pressure in a fast-paced environment
Valid driver's licence and willingness to travel between branches
Based in or willing to relocate to Knysna, Plettenberg Bay, or surrounding areas (e.g. George)
Benefits:

• Salary: negotiable.

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We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
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Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.