To plan, lead, organise, control and support all aspects of the Fitment Centre's operations and resources, ensuring alignment with company strategy and standards to drive sustainable performance and growth.
Main Objectives
Drive revenue and sales by building and maintaining a strong customer base.
Achieve budget and profitability targets through effective stock and cash management.
Build a high-performing team culture driven by communication, trust, accountability, and performance tracking.
Ensure world-class customer service levels and targeted Net Promoter Score (NPS) metrics.
Maintain compliance with internal controls and best administrative practices, reducing risk and stock losses.
Champion continuous learning and development for self and staff.
Enforce performance management, mentoring, and disciplinary standards through the company's Talent Management and IDP processes.
Critical Job Requirements
Qualifications:
Grade 12
Relevant Commerce Degree
General Management 5 Diploma (essential for internal candidates)
Knowledge:
In-depth knowledge of PG Glass product range
Solid understanding of people management principles
Familiarity with company policies and operational procedures
Skills:
Strong business acumen
Excellent problem-solving ability
Leadership and decision-making capabilities
Interpersonal and communication skills
Financial and budgeting proficiency
Experience:
Minimum of 6 years total work experience
At least 3 years in a management role
Job Type: Full-time
Work Location: In person
Application Deadline: 2025/06/21
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