Job Description

Operations Cape Town, South Africa Publicis Groupe Specialist Hybrid 6/5/2025 104655

Company description

Incentiv is a purpose-built platform connecting brands with customers through real, tangible rewards. Whether it's airtime, electricity, food vouchers, or other digital incentives, we help businesses drive customer acquisition, engagement, and loyalty.

Overview

We're looking to deepen operational efficiency through a new hybrid role_

Financial

Operations Specialist

.###

Role Overview:

The

Financial

Operations Specialist

plays a critical role at the intersection of

Operations

and

Finance

. This hybrid role is designed to ensure operational excellence in core areas such as float management, inventory control, campaign reconciliation, and supplier coordination--while also leading the agencies financial reporting and monthly close process.

With a full view of the specialized business operations, this person will not only manage key systems and workflows but also recommend improvements that increase efficiency and control. The FinOps Manager is a trusted partner to the MD and plays a central role in aligning operational realities with financial accuracy.

Responsibilities

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Key Responsibilities:

####

Operations (70%)

Oversee and manage

Float Management

processes, including tracking usage, allocations, and reconciliations. Own

Campaign Management and Reconciliation

, ensuring accuracy between what is booked, fulfilled, and reported. Monitor and manage

Inventory & Voucher Operations

: stock levels, aging stock, insurance coverage, and procurement. Coordinate the

ordering and secure storage

of new digital and physical inventory. Build process maps and continuously improve operational workflows to enhance accuracy, transparency, and efficiency. Maintain oversight of operational risks and proactively address inconsistencies or inefficiencies. Act as a liaison between internal teams (Tech, Client, Finance) to ensure smooth operational execution
####

Finance (30%)

Lead the monthly

financial close process

including revenue recognition, cost allocations, and accurate accruals. Prepare and submit monthly

Management Accounts (Manacs)

in line with group requirements. Manage financial submissions such as

Rolling Forecast (RFs)

when required. Monitor and report on financial health and campaign profitability, supporting the MD in decision-making. Ensure all reporting and reconciliations align with audit and compliance standards.

Qualifications

5+ years of experience in a hybrid finance/ops or finance/controller role Experience in media, digital platforms, or retail operations a plus. Strong working knowledge of reconciliations, revenue recognition, and financial reporting. Operational process experience--ideally with campaign tracking, inventory management, or finance operations. High attention to detail, organizational strength, and process discipline. Strong Excel skills and ability to build reports and reconciliations. Ability to build relationships across teams, influence process improvements, and collaborate effectively. Bachelor's degree in Finance, Accounting, Operations Management, or a related field. (CIMA/CA(SA)/similar qualification preferred but not essential)

Additional information

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Success In This Role Looks Like:

Float and inventory reconciliations are accurate, timely, and transparent. Campaigns are delivered and reported without operational errors or financial discrepancies. Monthly finance submissions are completed on time and support Incentiv's group-level reporting. Opportunities for improvement are flagged and implemented proactively. The MD and leadership team have full visibility of financial and operational performance.

Candidates must please submit a concise CV. Only shortlisted candidates will be contacted. Should you not hear from us within 2 weeks after submitting your application, please consider your application as unsuccessful.

Publics Groupe is proud to be an equal opportunity employer and prohibits any forms of Discrimination or Harassment. We celebrate diversity and are committed to creating an inclusive environment for all our employees in line with our Employment Equity Plan. All appointments will be based on qualifications, experience and best fit but preference will be given to candidates from designated groups.