Job Description

Introduction

Zest Life Investments is looking for a detail-driven, organised, and proactive

Financial Administrator

to join our Finance team. If you're passionate about accuracy, enjoy solving problems, and thrive in a fast-paced environment, this role offers the perfect opportunity to grow your finance career.

You'll play a key part in managing premium collections, resolving queries, balancing accounts, and supporting both internal teams and external stakeholders with exceptional service.

Disclaimer

As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

To keep our financial operations running smoothly by ensuring every premium is processed accurately, every query is resolved efficiently, and every account balances perfectly. This role is all about being the link that keeps our premium collections flowing, supporting our clients and partners with confidence, and contributing to a Finance team that thrives on precision, teamwork, and excellent service.

Requirements

Matric
Financial qualification
At least 2 Years' experience in finance department

Duties & Responsibilities

Reviewing accuracy and completeness of policy premium debit orders
Investigating and escalating discrepancies, ensuring it is addressed
Processing of policy premium debit orders
Managing the premium collection mailbox
Provide accurate and timely feedback on premium queries
Processing premium transactions and journals
Balancing the premium accounts to transactions on system
Investigating and resolving unallocated transactions
Monitoring system exception reports and taking appropriate action
Credit control processing and escalation
Reviewing and sending out billing schedules for group policies according to timelines maintaining excellent service level to clients
Liaise with employer contract person for groups to ensure accurate and timely receipt of payments
Develop and maintain productive relationships with internal and external stakeholders
Manage and prioritise own workload according to team priorities, acting in the best interest of the company

Competencies

Attention to detail and a high level of accuracy
Intermediate Excel skills
Strong interpersonal and communication skills
Proven ability to work effectively in a team environment
* Time management and problem-solving skills