Job Description

Closing Date 2025/10/02
Reference Number SAA250922-1
Job Title Finance, Procedures and Support
Division Operations
Business Unit Domestic Airport Operations
Job Type Permanent
Location - Country South Africa
Location - Province Gauteng
Location - Town / City Kempton Park
Job Purpose
The role will provide a professional administrative and financial support service and will attend to all requirements related to Procedures, Support, and Finance matters.
The incumbents will also be responsible for office administration and adhoc services required by Airport Operations, ordering stationery and procuring items required by the operations, reconciliation and processing of vendor account payments and monthly statistical reports of operational costs.
The incumbent will provide administrative support to the Domestic, Regional and International airports, with respect to printed stationery, uniforms and other operational requirements. The role will also be required to support the optimization of the financial function whilst providing support to all airports.
Principal Accountabilities

• Oversees the correct application of processes and systems in area of responsibility
• Utilises resources in area of responsibility/ own area of work in a time and cost-effective manner
• Utilises technology to enhance internal and external customer expectations
• Executes work outputs according to customer requirements
• Adheres to Governance and Risk Management policies, processes and systems
• Delivers on regular, irregular and timeous reporting of information to key stakeholders
• Participates in continuous optimisation programmes, projects and initiatives
• Provide support related to procedures, support and finance matters
• Attend to and maintain meeting administration requirements
• Create, update and maintain the data capturing functions
• Plan, organise and implement required arrangements
• Liaise (written and verbal) with the airline community and Airline's Business units as required by management
• Conduct benchmarking against other businesses and more specifically against other competitors in the industry in relation to meal vouchers, ACSA parking etc.
• Actively track progress against action plans and flag any risks / delays that may impact progress and provide feedback to the Manager
• Ensure that Airport Operations follows the appropriate governance systems and in line with future requests
• Ensure regular quality assurance exercises or audits are conducted on the cleaning company at the airport
• Compile monthly statistics for creditors, telephone, stationery, parking for all cost centres
• Complete regular reports the team
• Responsible for the arrangement of on time payment to creditors and service providers
• Prepare and co-ordinate the updating and implementation of the Customer Services Manual, Passenger and Baggage Procedures
• Prepare and co-ordinate the updating and implementation of the Customer Services Manual and the Ramp Handling Manual
• Conduct research in line with best practices in relation to Passenger, Baggage and Ramp Procedures and Standard Operating Procedures for Airport Operations globally
• Prepare obtained information and disseminate to Airport Operations globally
• Attend to operational queries pertaining to Passenger and Baggage procedures
• Design Process maps of Standard Operating Procedures
• Facilitate and arrange meetings, take and compile minutes where necessary
• Attend meetings on behalf of management as and when required
• Process purchase orders for all items ordered
• Perform reconciliation of payments made
• Process documentation and spreadsheet for month end accruals
• Confirm payments to creditors on SAP R3 system and forward remittance advise to the supplier and service provider
• Process goods received on SAP R3
• Maintain departmental database by identifying sources of information, assembling and verifying data

Qualifications & Experience

• Grade 12 (Matric) or equivalent at NQF level 4
• A 3-year diploma in a relevant filed at NQF level 6 and/or 4 years working experience in the similar environment
• Must have SAP R3

Knowledge and Skills

• Knowledge of Airport Operations
• Detailed understanding of financial policies and procedures
• Extensive knowledge of office administration
• Knowledge of a proper document management system
• Knowledge of PFMA & Treasury Regulations
• Knowledge of Procurement Governance
• Vendor management
• Drafting of SOP's
• Research capability
• Draft and updating of manuals
• Good interpersonal skills
• Computer literate (MS Office Package - Excel, PowerPoint)
• Able to manage stress
• Planning and organising
• Responsible / Accountable
• Positive attitude
• Self-awareness and control
• Openness and willingness
• Service/ Customer orientation
• Good communication skills (verbal and written)
• Good numeracy or accounting knowledge
• Good business writing skills
• Problem solving skills
• Time Management
• Resource utilisation
• Information processing
• Facilitation skills

Attributes

• Effective communication
• Technical expertise
• Stakeholder relationships
• Flexibility and adaptability
• Drives results
• Organisational awareness
• Ethics and integrity
• Collaboration

Skills Required