Job Description

The incumbent of this position will be responsible for a wide variety of financial administrative tasks which includes the following, but not limited to:

Processing of Unclaimed cases:

• Process cases as allocated by State Accountant in accordance with relevant procedures.
• Conduct payments on traced unclaimed benefits in accordance with standard procedures.
• Communicate estimated payout to beneficiary in writing, once approved by State Accountant.
• Refer cases where complex issues have been identified to the State Accountant.
• Processing of Re-issues.
• Amending/Changes of pay point and address.
• Submissions
• Response to queries.
• Exception cases with incomplete documents.
• Adhoc project required by management.

Prepare re-issues of benefits transactions:

• Conduct payments on traced unclaimed benefits in accordance with relevant processes.
• Implement payment changes for re-issue of benefits in accordance with standard procedures.
• Maintain accurate financial records of re-issues.
• Verify payment and disbursement numbers on the system against documentation, ensuring accuracy.
• Ensure that banking details on the pension benefits re-issues are correctly captured on a daily basis prior to the payment run.
• Ensure that banking details changes on the monthly instructions are correctly captured on a daily basis prior to the monthly run.
• Draft submissions to Legal Section for payment older than seven years.
• Draft memorandums to Forensic Section to validate SAPS cases submitted by member and beneficiaries before payment.
• Draft memorandums to Forensic Section related to fraudulent applications.
• Assist clients with queries telephonically and/or by email.
• Liaison with all relevant stakeholders.
• Ensure that all applications submitted for processing of re-issues and pay point meet the requirements.
• Assisting management with audit enquires and resolve findings if any.
• Ensure that work given is accurately submitted in time.
• Validate all applications received against the information on Pekwa system.
• Validate all South African identity documents and passport with Department of Home Affairs (DOHA) system.
• Validate letter of Authorities with the Master Portal.
• Submit all cases above 1 million Rand for safety web verification before payment.
• Escalate all complex enquiries to the State Accountant to resolve.
• Assist with the testing of the Remas request.
• Submit daily statistics to the State Accountant.
• Implement specified controls to ensure safekeeping of batches of re-issue transactions.
• Clear re-issue suspense accounts in accordance with defined procedures.

Requirements:

• An appropriate three-year tertiary qualification/degree/national diploma (at least 360 credits) (Finance related) with 18 months proven experience in the accounting/financial management field of which at least six (6) months should be in Payments / Re-Issues OR
• A Senior Certificate/Grade 12 coupled with three years appropriate proven experience in the accounting/financial management field of which six (6) months should be in Payments / Re-Issues
• Computer literacy that would include a good working knowledge of Microsoft Office products, especially Microsoft Excel and Word.

Knowledge, Skills and Competencies:

• Knowledge of Civil Pension Software (CIPVEN), Workflow and Portal.
• Knowledge of Compliance with fund/scheme rules and Accounting procedures.
• Knowledge of applicable legislation within GEPF will serve as an advantage.
• Knowledge of GEPF products and services will serve as an advantage.
• Knowledge of Public Service Prescripts and Legislation.
• Ability to establish controls and monitor tasks.
• Knowledge of Compliance with standard Accounting and relevant procedures.
• Communication skills.
• Accuracy and thoroughness.
• Finance skills.
• Ability to prioritize and meet deadlines.
• Planning and organizing skills.
• Customer service oriented.
• Persuasiveness and flexibility.
• Ethical business conduct.
• Ability to work under pressure.
• Ability to detect errors.
• Adhering to business ethics.

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