Field Service Technician (office Automation)
Job Description
Servicing client devices onsite
Be able to perform logical troubleshooting on a wide range of client devices
Perform IT related troubleshooting
Perform software support including firmware, installation of devices
Perform hardware related troubleshooting on Copiers and Printers
Perform PM services to reduce client failure
Ensure that calls get done within SLA once received.
Perform Quality work including firmware updates on devices
Ensure that preventative maintenance done as per schedule
Manage Boot stock of toners and spares including submitting job sheets
Ensure accuracy of boot stock
Boot stock done monthly
Accurately operating of the mobile app (tech connect)
Qualifications:
Minimum Grade 12 Qualifications Drivers License
Experience:
Two-year experience in the office automation industry Previous field service experience High Volume device experience is an advantage Networking and understanding software will form part of the duties Able to use manuals to troubleshoot as the position will often be in areas where support reception is poor Must have experience on printer and copiers Good communication skills both with clients and with management Skills relevant to a job include education or experience & specialized training Time Management Ability to work independently
Recruitment shall be done in accordance with the company's Employment Equity Plan. People living with disabilities are encouraged to apply
Company Description
Our branch based in Musina, is looking for Field Service Technician to join their team.
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Job Detail
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Job IdJD1579175
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPolokwane, LP, ZA, South Africa
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EducationNot mentioned