Field Service Technician (office Automation)
Pietersburg, Limpopo, South Africa
Job Description
- Servicing client devices onsite
- Be able to perform logical troubleshooting on a wide range of client devices
- Perform IT related troubleshooting
- Perform software support including firmware, installation of devices
- Perform hardware related troubleshooting on Copiers and Printers
- Perform PM services to reduce client failure
- Ensure that calls get done within SLA once received.
- Perform Quality work including firmware updates on devices
- Ensure that preventative maintenance done as per schedule
- Manage Boot stock of toners and spares including submitting job sheets
- Ensure accuracy of boot stock
- Boot stock done monthly
- Accurately operating of the mobile app (tech connect)
- Minimum Grade 12 Qualifications
- Drivers License
- Two-year experience in the office automation industry
- Previous field service experience
- High Volume device experience is an advantage
- Networking and understanding software will form part of the duties
- Able to use manuals to troubleshoot as the position will often be in areas where support reception is poor
- Must have experience on printer and copiers
- Good communication skills both with clients and with management
- Skills relevant to a job include education or experience & specialized training
- Time Management Ability to work independently
Skills Required
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Job Detail
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Job IdJD1615671
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:R12,000-15,000 per month
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Employment StatusPermanent
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Job LocationPietersburg, Limpopo, South Africa
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EducationNot mentioned