As a Field Service Engineer based in Gauteng, you will play a critical role in supporting Elekta's mission by installing and maintaining cutting-edge oncology equipment. This home/office/site-based role requires extensive travel across South Africa and occasional international assignments. You'll be a trusted expert working with leading-edge medical technologies and building meaningful relationships with healthcare professionals.
Key responsibilities include:
Independently performing installations and corrective maintenance on Elekta systems
Diagnosing and repairing issues down to board level or below
Managing your own workload and prioritizing customer needs
Maintaining up-to-date knowledge of Elekta's service portfolio
Coaching and training junior colleagues (once trained)
Delivering excellent customer service and representing Elekta's values
Participating in feedback loops to improve the customer experience and product reliability
The right stuff
Excellent communication and customer management skills
Highly self-motivated with strong problem-solving and leadership abilities
Strong focus on customer service and professional representation
Organized, reliable, and detail-oriented
Willingness to travel extensively across South Africa and abroad
Flexible and a strong team player
Strong verbal and written English skills
What you bring
Formal technical qualification
Previous field service experience
LSE1 and LSE2 qualifications (or equivalent)
Advanced skills in electronics, mechanics, and IT systems (including Windows OS, servers, networking)
Ability to work independently and handle complex troubleshooting
Valid and clean driving license
Competence in Microsoft Office applications and general IT
What you'll get
In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits.
Hiring process
We are looking forward to hearing from you! Apply by submitting your application and resume in English, Please note that we do not accept applications by e-mail.
Your Elekta contact
For questions, please contact the Global Talent Acquisition Partner responsible, Gustaf Ericson, at gustaf.ericson@elekta.com. We do not accept applications through e-mail.
About Elekta
As a leader in precision radiation therapy, Elekta is committed to ensuring every patient has access to the best cancer care possible. Elekta is a proud innovator and supplier of equipment and software used to improve, prolong, and save the lives of people with cancer and brain disorders.
More than 6,000 hospitals worldwide rely on Elekta technology. We openly collaborate with customers to advance sustainable, outcome-driven, and cost-efficient solutions to meet evolving patient needs, improve lives and bring hope to everyone dealing with cancer. To us, it's personal, and our global team of 4,700 employees combine passion, science, and imagination to profoundly change cancer care. We don't just build technology, we build hope.
Elekta is headquartered in Stockholm, Sweden, with presence in more than 120 countries and listed on Nasdaq Stockholm. For more information, visit elekta.com or follow @Elekta on Twitter and on LinkedIn.
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