Job Description

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We are seeking a passionate and driven Field Sales Representative & Driver who will play a key role in representing ikeja's brand on the ground. This role focuses on driving sales, building meaningful relationships with customers, maintaining a positive brand image and safely operating company vehicles to reach communities and customers effectively. You will engage directly with customers to achieve sales targets, foster trust and share valuable insights and feedback with the management team.
As part of our sales team, your work will directly influence ikeja's sales strategy and product offering, making this an exciting opportunity to contribute to the company's growth while developing strong professional relationships.
We are looking for an individual who is self-directed, detail-oriented, personable, and thrives in a dynamic, field-based environment.
If you are energized by the prospect of joining ikeja, eager to hit the ground running, and motivated to contribute as a key player on our team, we want to hear from you!
Key Responsibilities
Sales, Lead Generation and Customer Engagement

• Promote and sell ikeja's wireless internet and hotspot activations within designated township areas.
• Execute pre-sales (lead generation) and sales (customer sign-ups) activities through door-to-door visits, cold calls and in-person meetings.
• Identify new sales opportunities aligned with area priorities (e.g., Wave product, recycled prime stock).
• Present service plans, pricing and installation processes clearly to prospective customers.
• Achieve and exceed monthly sales targets, with commission opportunities tied to performance.
• Ensure retention of signed-up customers through follow-up, relationship-building and assistance.

Door-to-Door Collections and Retentions

• Conduct in-person visits to follow up on overdue customer accounts in a respectful and solution-focused manner.
• Reinforce ikeja's value proposition and assist customers in remaining connected where possible.
• Support the collections team by gathering feedback and escalating serious payment issues or disputes.

Oversight of Brand Ambassadors and Field Agents

• Monitor, support and validate Brand Ambassador activity within your zone.
• Report discrepancies or non-performance to your Line Manager.
• Coach and redirect Brand Ambassadors as needed to ensure alignment with company standards.
• Recommend potential community members for Brand Ambassador or agent roles.

Community Engagement and Brand Building

• Build strong relationships with community leaders, landlords and influencers to drive credibility and local support.
• Participate in events, activations and campaigns to build brand visibility and trust.
• Represent ikeja professionally in all interactions with community members and stakeholders.

Reporting and Market Intelligence

• Submit daily field reports covering sales activity, leads, collections/retentions follow-ups and brand ambassador oversight.
• Share insights on market trends, customer feedback and barriers to sales or retention.
• Conduct field-based market surveys and contribute to localised intelligence gathering.

Driving Duties

• Drive the Line Manager to and from work daily, ensuring punctual and safe travel.
• Accompany and drive the Line Manager in the field when visiting customers to support client engagement activities.
• Operate company vehicles in a safe and responsible manner.
• Inspect and maintain any company vehicle/s you may use and report any issues or maintenance needs to your manager.
• Keep accurate records of vehicle usage, mileage and manage the service needs of the vehicle/s.
• Plan your routes carefully and make necessary adjustments to ensure high priority tasks are completed.
• Ensure that you handover any receipts or relevant paperwork to the Finance department.
• Execute on any other duties as assigned by your Line Manager as and when requested based on operational needs.
• As a brand ambassador of ikeja, provide excellent customer service to any external stakeholders you interact with, including suppliers and customers.

Requirements:
Qualifications:

• Minimum of a matric certificate (Grade 12).
• A Diploma or Certificate in Sales, Marketing, Business or a related field will be an advantage.

Experience:

• Fluency in Somali (spoken and written) is required for this role.
• At least 1-2 years of experience in field sales, direct sales or community engagement roles.
• Experience in a target-driven environment with a proven track record of meeting or exceeding sales goals.
• Familiarity with working in township areas or engaging with diverse communities is highly desirable.

Other Requirements:

• Must have a valid driver's license and access to reliable transportation.
• Comfortable working flexible hours, including weekends, to meet community engagement needs.

Skills and Competencies:

• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Self-motivated with a results-driven approach.
• Ability to work independently and manage time efficiently.
• Strong organizational skills and attention to detail.

How to apply:
To apply for this role, please submit your recent resume outlining your experience and qualifications.
Should you not hear from us within 14 working days of the closing date, please consider your application unsuccessful.