Job Description

Our client in the logistics industry, in Port Elizabeth, is seeking an achievement-oriented Field Sales Executive with experience in logistics (Freight Forwarding) who can deliver on both target & customer satisfaction measures.
Location: Port Elizabeth
Job Requirements:

• Proven experience in sales, preferably within the logistics or related industries.
• Strong communication and interpersonal skills.
• A proactive approach to problem-solving and decision-making
• Ability to work independently while also being a team player.
• Outstanding communication and negotiation skills, and the ability to focus on outcomes.
• Strong Microsoft Office skills
• A good working knowledge of airfreight, ocean freight, road freight, customs clearing, imports, exports, and international trade.

Customers: Both New & Existing

• Develop and maintain strong existing customer relations and loyalty by ensuring customer satisfaction.
• Respond to customer enquiries/complaints.
• Manages a defined portfolio of potential customers and wins them for a lasting business relationship.
• Seeks and prospects for BC targets to win new customers
• Plans and manages medium to large-sized Business Customers
• Builds rapport and trust with customers by being informed about customers businesses and the market
• Recommends solutions based on customer needs by using industry knowledge
• Is responsible for closing business by connecting a customers needs to a solution by offering value to the client's supply chain
• Uses networks within the various Sales channels to collaborate on customers, marketing strategies and offers a whole supply chain of services to service customer needs
• Collects relevant customer information and prepares documents for customer implementation to ensure proper operational handover and implementation to meet customer expectations

Business Development

• Develops sales plan/strategy/activities to achieve target budgets.
• Responsible for conducting high-quality presentations of the entire range of standardised products to customers.
• Develop target lists of new business and continuously review and update them.
• Establish and present customised offers to customers.
• Negotiate with customers on contractual terms of service provision that are aligned with the corporate sales policy and procedures.
• Adhere to approved credit limits granted to customers and enforce previously agreed payment terms.

Business Performance & Results

• Prepare and realise planned sales calls.
• Responsible for product targets.
• Responsible for budgeted growth in new and additional business.
• Secure/collect all necessary information to assess the creditworthiness of potential customers.
• Support receivables functions.
• Ensure that Customer commitments are clearly communicated to the respective operations, along with a clear business setup process.
• Reporting activities: quotes, sales calls, and other information through CRM
• Perform roles and responsibilities in compliance with Company Policies, Procedures, and Instructions.

Skills Required