Job Description

Job Summary
p
A
strong
Luxury Lodge
/strong
on the
strong
Mluwati Concession
/strong
situated in the
strong
Kruger National Park
/strong
is seeking an experienced
strong
Field Guide.
/strong
/p
p
This is open to
em
strong
couples
/strong
/em
, with the partner employed as a
strong
Lodge Administrator
/strong
or
strong
Camp Manager.
/strong
/p
p
The guide plays a pivotal role in the success of a
strong
lodge operation
/strong
, the guide's
strong
professionalism
/strong
and
strong
ability
/strong
to convey
strong
knowledge
/strong
in a safe yet immersive manner
strong
significantly shape
/strong
the overall guest experience.
/p
p
strong
Duties:
/strong
/p
p
strong
Conducting Safaris:
/strong
/p
p
Lead game drives, bush walks and other activities to provide guests with an immersive and educational wildlife experience.
/p
p
Ensure the safety of guests during all safari activities.
/p
p
strong
Wildlife Knowledge:
/strong
/p
p
Possess in-depth knowledge of the local wildlife
/p
p
Share information about the environment, ecology, community and conservation efforts with the guests.
/p
p
strong
Guest Interaction:
/strong
/p
p
Interact with guests, providing excellent customer service.
/p
p
Answer questions and engage in informative discussions about the wildlife and surrounds.
/p
p
Sensitive to guest's preferences and manage their expectation within the context of what nature delivers.
/p
p
Ensure that you can adjust your engagement when you have several different nationalities and generations on your vehicle / walk.
/p
p
Sensitive to guests who want limited interaction with the guide and those who want more engagement and tailor your response accordingly.
/p
p
Hosting guests at meals and/or drinks, as required by the Camp Manager and guests.
/p
p
strong
Vehicle & Equipment Maintenance:
/strong
/p
p
Conduct routine daily checks of your vehicle and equipment
/p
p
Ensure your vehicle has all the relevant equipment as required by the SOP checklist and that the equipment is in working order.
/p
p
Ensure you have all the right safety protocols in place according to the SOP checklist.
/p
p
Ensure that you always have the prescribed refreshments for cooler boxes and hot boxes and that you are familiar with your guest's dietary and special requirements.
/p
p
strong
Environmental Conservation:
/strong
/p
p
Ensure you are familiar with SANParks rules and regulations
/p
p
Sensitive to the environment and avoid off-road driving as far as is possible
/p
p
Always Comply with the Game Driving Protocol.
/p
p
When conducting walks and drives ensure that guests are educated on the importance of conservation and responsible tourism.
/p
p
strong
Emergency Response:
/strong
/p
p
Be prepared to handle emergency situations and provide first aid, in accordance with the company emergency protocols and first aid training protocols.
/p
p
Maintain a calm disposition and act with decision always ensuring you're and the guests' safety.
/p
p
strong
In Camp Support:
/strong
/p
p
Deal with problem animal control in accordance with the SANParks rules
/p
p
Educate the camp staff on how to behave around dangerous animals.
/p
p
Take on driver duties to facilitate smooth camp operations
/p
p
Assist with guest luggage.
/p
p
Assist with guest pick-up and drop-off to
/p
p
Assist with staff transfers, as required.
/p
p
Assist with game drive linkups for guests
/p
p
Assist with camp maintenance and the workshop when requested to do so.
/p
p
strong
Rifle Handling:
/strong
/p
p
Ensure that you have made the request with the Head Guide to draw the rifle and ammunition from the safe in a suitable time before taking your guests out on a walk and ensure it is returned
/p
p
Handle your rifle according to best practice and the SOP
/p
p
Ensure that the rifle is always clean and in perfect working condition.
/p
p
strong
Requirements:
/strong
/p
p
Grade 12
/p
p
FGASA minimum of NQF 4 with Backup Trails. Lead Trails will be a bonus.
/p
p
A valid and current South African guide's licence and valid PrDP special driver's licence.
/p
p
DEAT Registration (Mpumalanga).
/p
p
At least 3 years' experience as a Field Guide / Ranger in a Big Five Game Reserve
/p
p
Self-disciplined, punctual and respectful.
/p
p
Strong communication and interpersonal skills for international guests with diverse cultures. Must have an outgoing hosting personality.
/p
p
Strong communication and interpersonal skills for staff. A basic knowledge of Shangaan or another African language is recommended.
/p
p
Familiar with basic vehicle maintenance
/p
p
Familiar with how to drive in a variety of on- and off-road conditions.
/p
p
Familiar with radio etiquette
/p
p
Good initiative to cope with difficult situations in a remote environment.
/p
p
A valid first aid training certificate to handle trauma care.
/p
HotelJobs
Recruiter

Skills Required