Job Title: Front Desk Coordinator - Sorbet Salon Somerset Mall
Sorbet Somerset Mall is looking for a dynamic, friendly, and highly organized Front Desk Coordinator to join our team. This role is the heartbeat of our salon - the first and last impression for every client.
Key Responsibilities:
Welcome clients warmly and professionally
Manage bookings, cancellations, and daily schedules
Handle calls, messages, and walk-ins efficiently
Process payments and assist with retail sales
Support the management team with admin duties
Push to make salon targets
Maintain a neat, calm, and professional front desk environment
Resolve client queries with a positive, solution-focused attitude
Requirements:
Previous front desk / receptionist experience (salon or retail environment preferred)
Excellent communication and people skills
Strong organizational and multitasking ability
Computer literate (booking systems, Zenoti an advantage)
Well-presented, reliable, and punctual
Able to work retail hours, including weekends and public holidays
Passion for the beauty and service industry
1-2 Year Experience
What We Offer:
A vibrant, supportive team environment
Ongoing training and development
Opportunity to grow within the Sorbet brand
If you are energetic, customer-focused, and love creating exceptional client experiences, we would love to hear from you.
Job Type: Full-time
Work Location: In person
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