We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management.
We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.
What you will be doing:
Client engagement - Ensure regular meetings and be a trusted partner and escalation point.
People leadership - Support account teams as escalation point including HR Related issues, IT and Connectivity, Operations, Employee Engagement)
Commercial and Contractual accountability - Full understanding and accountability of all key P&L & KPI drivers. Intimate understanding of Client contractual requirements
Sourcing and Supplier management - Ensure effective supplier management and sourcing support.
Internal stakeholders - Ensure smooth working relationship with all internal stakeholders.
Sales and Growth - Partner with clients to ensure organic growth from Client
Be part of working groups for various business development requirements.
Project management - Assist Client where required
Developing and presenting of business cases
Create and track employee performance goals & KPI's
Drive and monitor employee training requirements
Budget management and monthly tracking
Support and drive client savings initiatives
Inherent requirements for the position (non-negotiable):
Experience / Education:
A minimum of 3 years Facilities Coordination
Minimum qualifications - Technical background or Bachelor's degree/Diploma in engineering or related field or relevant experience
Full understanding of commercial and financial business principles. (P&L, Balance Sheet, Income Statement, GM, GL, EBITDA)
Project management skills and experience
Strong analytical and problem-solving skill
Additional demonstrable requirements:
Skills required:
Business Writing Skills - emails and reports
Financial / Numeracy Skills - Full understanding of financial principles
Quality/standards awareness and implementation - as per contractual requirements
Knowledge of Contract management - SLA's/KPI's, Compliance
Above average Computer Literacy - Excel, Word, PowerPoint, Power BI
People Management - HR principles, performance management
Leadership - coaching and mentoring skills.
Presentation Skills
Problem solving
Negotiation
Conflict resolution
Analysis of data trends
Innovative
Ability to interpret Maintenance plans, condition assessment of structures and fixed assets.
Asset lifecycle management
Knowledge required:
Knowledge of Integrated Facilities Management Services (IFM)
Knowledge of industry best practices and regulatory requirements
Workable technical knowledge
Project Management Principles
Sales and Growth targets
Knowledge of Company policies and procedures
Administration principles and reporting
Workable knowledge of statutory requirements
Knowledge of cost budgeting and control
CMMS and CFMS Knowledge
Governance:
Attend local governance calls where required
Participate in finance review calls where required
Ensure Client statutory requirements are met
Participate in Site Sustainability where required
Decision making authority:
As per approval framework
Management of CMMS, CFMS and related systems
Management of services and client contracts
Compliance to the OHS Act and other statutory requirements
Competencies required:
Team Leadership, Change Management, Customer & Quality focus, Problem solving and decision making, Financial & Business Acumen, Communication, Innovation and Analytical Thinking (on higher level), Demonstrate "Can do attitude"
Must be able to adapt approach according to operating Market example Finance, Banking, Technology or Industrial.
Interface / relationships with:
Other Key Positions:
CBX Business Unit Lead, CBX Finance Managers, CBX Procurement, CBX QHSE.
External Parties (Clients, Enterprise Teams)
Client Structures
Suppliers
CBRE Excellerate is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.
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