Job Description

Description
PURPOSE OF THE ROLE
We are looking for a highly organized, proactive, and service-oriented Facilities Coordinator to ensure the smooth and efficient running of our facilities at PEP Central Office. This role is key to managing daily office functions through strong administrative support, structured coordination of cleaning and beverage service teams, and effective planning of events and office setups.
The ideal candidate will possess strong administrative and organizational skills, be confident in managing service teams (including cleaners), and demonstrate a hands-on approach to maintaining a safe, clean, and welcoming environment for all employees and visitors.
KEY RESPONSIBILITIES
1. Facilities Administration & Coordination
Coordinate daily operations of facilities services, including cleaning, beverage stations, office furniture setups, and general upkeep
Maintain accurate records, schedules, and documentation related to facilities and service team activities
Manage bookings and logistics for internal events, meetings, and staff functions
Ensure adherence to facilities procedures and policies
2. Team Supervision & Performance Management
Lead and supervise a team of service assistants and team leaders (cleaners and beverage staff)
Conduct regular performance check-ins, provide coaching, and support team development
Coordinate schedules and shifts to ensure optimal coverage and service delivery
Ensure staff compliance with health, hygiene, and safety standards
3. Stock & Resource Management
Oversee the ordering, control, and distribution of cleaning materials, beverages, and consumables
Maintain stock levels through regular audits and usage tracking
Manage supplier relationships to ensure timely delivery and quality service
4. Budget & Cost Control
Support budgeting and cost tracking for facilities-related expenses
Identify cost-saving opportunities without compromising service quality
5. Health, Safety & Compliance
Monitor and ensure compliance with occupational health and safety standards
Coordinate facility inspections and implement corrective actions where needed
Support emergency readiness procedures (e.g., evacuation plans, first aid resources)
6. Stakeholder Engagement & Service Excellence
Act as the key point of contact for internal customers requiring facilities support
Build and maintain strong working relationships with staff, vendors, and contractors
Respond to facilities-related queries and requests promptly and professionally
Requirements
ROLE REQUIREMENTS
Grade 12 (Matric)
Minimum of 3 years' experience in a supervisory role, preferably in facilities, cleaning, or catering
Proven experience managing cleaners or service teams
Strong administrative and organizational skills
Computer literacy: Proficiency in Google Workspace (Docs, Sheets, Gmail, Calendar)
Budget and stock control experience
Excellent planning, problem-solving, and conflict resolution skills
Strong interpersonal and communication abilities
Ability to multitask and remain calm under pressure
Valid driver's license
Competencies: Delegation & Direction, Planning & Organising, Teambuilding & Motivation, Service Excellence, Attention to detail, Stress Resilience, Dutifulness & Accountability
Work Level
Skilled
Type
Permanent
Salary
Market Related
EE Position
No
Location
Western Cape

Skills Required