Job Description

Position Overview: - Experience in electric motors only will be accepted

The External Sales Representative is responsible for generating new business, managing client relationships, and driving sales of electric motors and related products. This role involves actively engaging with customers on-site, understanding their needs, presenting appropriate solutions, and working closely with internal teams (Warehouse, Technical, and Finance) to ensure successful delivery and after-sales support.

Success in this role requires excellent communication, strong technical understanding of electric motors, and the ability to build long-term customer partnerships.

Key Responsibilities:

Sales Generation & Customer Acquisition

Identify and pursue new business opportunities within assigned territory. Conduct client visits to understand project requirements and present product solutions. Promote the full range of electric motor products to industrial and commercial clients. Meet or exceed sales targets and contribute to business growth.

Customer Relationship Management

Build and maintain strong relationships with existing and potential customers. Act as the main point of contact for key accounts. Provide ongoing support and follow-up to ensure customer satisfaction and repeat business.

Product Knowledge & Consultation

Advise clients on product selection based on technical requirements. Provide detailed information on specifications, performance, and application of electric motors. Stay informed about industry trends and competitor offerings.

Sales Administration & Reporting

Prepare quotations and proposals based on client needs. Maintain accurate records of customer interactions, opportunities, and sales activities using CRM or internal systems. Submit weekly/monthly sales reports and updates to management.

Coordination with Internal Teams

Liaise with the Warehouse team to ensure product availability and delivery timelines. Work closely with the Finance department on account setup, credit terms, and invoicing. Communicate customer feedback, delivery issues, or product concerns promptly.

After-Sales Support

Follow up on deliveries to ensure quality and customer satisfaction. Assist with product returns, exchanges, and resolving technical issues in coordination with internal support teams.

Requirements & Skills:Core Skills

Excellent interpersonal and negotiation skills. Strong verbal and written communication abilities. Self-driven with a proven ability to work independently. Organised, with good time management and attention to detail. Customer-focused with a positive and professional attitude.

Technical Knowledge

Basic to intermediate understanding of electric motors and their applications. Ability to learn and explain technical concepts confidently. Previous sales experience in a technical or industrial field is highly advantageous.

Key Competencies:

Sales Acumen:

Strong ability to drive new business and close deals.

Customer Service Orientation:

A passion for delivering excellent service and building long-term relationships.

Technical Aptitude:

Ability to understand and communicate product features and benefits.

Team Collaboration:

Works well with internal departments to ensure end-to-end customer satisfaction.

Territory Management:

Ability to plan, prioritize, and manage a customer base across assigned areas.

Working Conditions:

Regular travel to customer sites required. Must have a valid driver's license and own reliable transport. Ability to work flexible hours, if required, to meet client needs.
Job Type: Full-time

Work Location: In person