Job Description

JOB PROFILEJOB PURPOSE
The core purpose of the role is to manage and grow key accounts, source new business, and ensure the achievement of sales and gross profit targets.KEY PERFORMANCE AREAS

• Sales Management.
• Customer Relationship Management.
• Administration and Reporting.
• SHEQ Integrated Management System control.

• SALES MANAGEMENT

• New customer management

• Source and onboard new customers.
• Actively seek out and identify potential customers or clients through various channels, such as cold calling, networking, referrals, and attending industry events.
• Ensure achievement of sales targets.

• Identify sales targets per customer.
• Develop strategies to address sales requirements.
• Manage and grow existing customer accounts.
• Identify and recover lost sales through effective sales strategies.
• Manage back-orders weekly.
• Analyze customers' sales history and identify sales opportunities.
• Drive growth of systems sales in line with targets.
• Achieve gross profit percentage (GP%) targets.
• Analyze the market and identify improvement and opportunity areas.

• Identify customers not buying or stopped purchasing and increase their engagement.
• Identify and strategize bringing new clients on board.
• Monitor client requirements and identify opportunities to sell innovative products.
• Ensure sufficient depth of relationships within Key Accounts to promote continuity and growth.
• Implement solutions that deliver value and business outcomes for key clients.

• Conduct sales presentations and product demonstrations to showcase the features, benefits, and value of the products or services being sold.
• Manage and maintain pricing in line with company requirements.

• ADMINISTRATION AND REPORTING

• Complete sales and demand forecasts and analyze actual sales for different market segments monthly.
• Prepare sales performance reports and sales analysis.
• Generate customer visit reports and weekly call reports.
• Prepare quotes, sales orders, and invoices accurately and on time.
• Coordinate stock arrangements with other branches or procurement if stock is insufficient.
• Communicate pipeline orders or exceptional purchases to the Branch Manager and Procurement.
• Review credit limits, request payments as required, and coordinate with the Debtors department.
• Complete credit and COD applications with clients as required.

• QUALIFICATIONS

• Grade 12 or equivalent.
• Valid Driversxe2x80x99 license.

• EXPERIENCE

• 2 yearsxe2x80x99 experience in a similar position.
• 8 yearsxe2x80x99 experience in a sales environment.

• KNOWLEDGE REQUIREMENTS

• Computer literacy with Proficiency in MS Excel at an intermediate level.
• Proficient in SAGE Evolution, or similar software, at an intermediate level.
• Strong knowledge and understanding of sales principles, techniques, and strategies.
• Awareness and understanding of relevant ISO Standard requirements.

• SKILL REQUIREMENTS

• Quoting and Invoicing.
• Effective analytical and problem-solving skills, to identify customer challenges and offer suitable solutions.
• Key Accounts Management, with the ability to build rapport and maintain positive relationships with clients.
• Proficiency in negotiation techniques to handle objections, overcome obstacles, and reach mutually beneficial agreements with clients.
• Excellent verbal and written communication skills to effectively engage with clients, understand their needs, and articulate the value proposition of the product being sold.