Job Description

Duties:

• Proactive selling of products, new and existing using solid presentations.
• Expose the cost-benefit analysis to potential and existing customers.
• Establish, develop, and maintain strategic long-term relationships with customers.
• Cold calling minimum of two new customers every month.
• Expedite the resolution of customer problems and complaints to maximise satisfaction follow through on the entire process and do not pass the problem on.
• Maintain a consistent presence at the customer to ensure roll out of strategies and loyalty.
• Meet / exceed budget guidelines.
• Co-ordinate sales efforts with team members and other departments.
• Analyse market needs and develops strategies with customers key contacts to ensure all goals and targets are achieved.
• Keep management informed of competitors actions and movements in the marketplace.
• Creative thinking strategies, plan and implement monthly promotions.
• Management reporting.
• Prepare and present strategic reports for the customer based on information that will elevate their business. Implement strategies to achieve the customers goals.
• Educate yourself as well as all customers, new & potential on the companies entire product ranges.
• Keep up to date on all product training and specifics in order to become your customers knowledge base. Give customers relevant training to maximise efficiency.
• Attend all training regarding products, service, company policies, software, and any other training requirements.
• Inform your line manager of any training required.
• Carry out any reasonable instruction given to you by your line manager

Requirements:

• Grade 12.
• 3-5 years experience in the automotive industry.
• Proficient in all Microsoft Office applications as well as CRM software.
• Drivers license and own transport