Job Description

Title Executive Retail



The Executive Retail is responsible for managing the product strategy, roadmap, and lifecycle of the company's product portfolio within a specific division of the organization. This role involves defining and executing the business plan, both short-term and long-term growth strategies, and positioning the company's products effectively in the market. The Executive Retail will lead the entire product lifecycle, from conceptualization through all stages of development and maturity.

KEY RESPONSIBILITIES:

Lead and oversee the strategic and operational aspects of practice offers, ensuring the achievement of both short-term and long-term objectives while promoting continuous integration and continuous delivery

Identify the key drivers of performance, establish ambitious targets, and hold team members accountable for delivering results

Manage the transformation and expansion of practice offers within the specified region

Take charge of and optimize the investment in the portfolio of offers for our clients, aligning it with business strategies and priorities

Continuously seek to innovate and develop new, distinctive offerings that are scalable and repeatable, fostering stronger and enduring client relationships

Recommend and lead efforts to create demand for solutions that drive sales and ensure financial viability for deployment, including the preparation and review of cost estimates

Lead a team of practice managers and ensure that performance goals are consistently reviewed and met

Develop and implement effective leadership structures and governance models

Foster the development and support of a community of practice for the sharing of information and best practices

Authorize and facilitate the implementation of operational policies and procedures to optimize practice efficiency

Lead and oversee solution design reviews to ensure the ability to deliver solutions, maintain business profitability, and meet client requirements

Collaborate with sales with the objective of increasing revenue through net new customer acquisition as well existing customer spend as measured through net new bookings

Collaborate with service delivery to improve existing annuity services efficiency with the objective of improving gross margin

Overall accountability for the financial performance of the GTM as measured through revenue, gross profit, and operating income

COMMUNICATIONS & WORKING RELATIONSHIPS:

Internal:

All business stakeholders

All GTMs and Group

MDs from other OpCos

Enablers

Reasons for Interaction:

Align to business objectives

Collaboration

Ideation and planning

Support, guidance and managing risk

External:

Vendors

Retail Customers

Reasons for Interaction:

Materials and products from vendors

Upselling, innovation for new product and service

QUALIFICATIONS, EXPERIENCE, & SKILLS:

Educational Qualifications:

IT, Commercial Degree or Relevant Bachelors, Honours or post graduate qualification

Professional Qualifications:

Any relevant Professional Qualification

Years of Experience:

More than 10 years in IT Retail environment of which 5 must be at Senior Management level

Proven experience in product management, including strategy development and product lifecycle management

Strong business acumen with the ability to create and execute strategic plans

Exceptional leadership and team management skills

Excellent communication and interpersonal abilities to collaborate effectively across departments

Analytical and data-driven decision-making

A deep understanding of the industry and market dynamics

Other requirements:

Good written and verbal communications skills

Strategy Development

Budget management

Relationship Management

Business and Strategic acumen

Behavioural Competencies

The incumbent is required to have demonstrated the following competencies:

Creative, strategic problem solving

Can play an advisory role to senior leaders and Executive

Is able to operate at a senior level

Is approachable, demonstrates leadership qualities with a desire to help junior team members grow in the function and organisation

Active listener

Education Bachelor's Degree (Required)

Languages English

Altron