Provide strategic leadership for Corporate Services to enable organisational agility, client engagement, human capital, and digital-first service delivery aligned to CIPC strategy. Drive excellence in governance, facilities management, security, partnerships, and workforce transformation to ensure efficient public service delivery and compliance with CIPC's mandate.
Key performance areas:
To provide strategic vision and leadership to the group and to ensure alignment with the organisational strategy
To participate in executive decision-making and corporate governance processes
To ensure operational coherence and consistency across different divisions in the group
Strategically direct and monitor operational performance and the maintenance and improvement of service delivery standards across divisions within the group
To co-ordinate and manage relevant stakeholder interactions and fora and to present mandated positions.
To oversee and direct strategic and business planning and budgeting for the group and to present the group strategic and business plan in the Commission strategy and planning sessions
Manage digital transformation/service delivery initiatives, including automation and integration of service platforms
Manage client engagement functions to ensure efficient and responsive public service delivery
Oversee operations of the CIPC Call Centre and Service Centres to maintain service standards
Direct and manage the Disclosure function to ensure compliance and the timely provision of information
Develop and maintain strategic partnerships to enhance service accessibility and collaboration
Manage facilities and security to ensure safe, efficient, and customer-friendly environments
Drive organisational design and culture change for agility and innovation
Lead workforce development programs: Internships, learnerships, and reskilling initiatives
Design and manage hybrid work models and employee wellness programs
To ensure the proper administration, governance and risk management of the group
Competencies
Client Engagement and Service Excellence.
Human Capital Management inclusive of Organised Labour Negotiations and consultations
Change Management and Organisational Agility.
Facilities and Security Management.
Strategic Partnership Development.
Ethical Leadership and Governance.
Applicants may, as a step in the recruitment process, be subjected to competency assessment. In addition, the successful candidate must be prepared to undergo a process of security clearance prior to appointment.
Qualifications and SA citizenship checks will be conducted on the successful candidate. It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
It will be expected of candidates to be available for selection interviews on a date, time and place as determined by CIPC.
CIPC is an equal opportunity, affirmative action employer. Preference will be given to candidates whose appointment will enhance representivity in accordance with the approved employment equity plan.
Feedback will only be given to shortlisted candidates.
CIPC reserves the right not to fill an advertised position.
Please log onto https://cipc.mcidirecthire.com/default/External/CurrentOpportunities for further details regarding the above mentioned adverts and application process.
Kindly note that faxed, emailed, posted and or hand delivered applications will not be considered.
For inquiries related to the job content please contact
Lindley Peters (lpeters@cipc.co.za).
Should you experience any difficulty in applying please contact the CIPC Recruitment Office at 087 743 7074 / 7075.
Closing date:
06 January 2026
Required minimum education/training and experience:
Appropriate Master's degree
12-15 years experience in either corporate services or general management, customer service or human resources environment;
Previous high-level experience with implementing people and digital transformation in an organisation will be an advantage;
At least 10 years of senior management experience.
Knowledge of PFMA compliance and public sector governance
* Experience in service delivery innovation
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