The Executive Assistant & Project Manager is a critical role crucial for the smooth functioning and overall success of the HR Department. Primary responsibilities include strategic planning, coordinating communication across department and ensuring alignment with the HR Leadership Team. Managing projects is a critical function of this role. This role enables the HR Director to focus on strategic initiatives and long-term goals while ensuring that the operational and administrative tasks are executed, providing high-level support to the Director by managing calendars, correspondence, priorities and engagements with rigour and efficiency, ensuring the Director is consistently prepared, supported and enabled to focus on business objectives. The Executive Assistant serves as a key liaison across internal and external stakeholders, anticipates needs and proactively manages tasks, travel and information flow.
Key Performance Areas
Collaborate with the HR Leadership team to develop and prioritise delivery of strategic initiatives
Project Management: Oversee daily operations and manage projects that require the Director's attention ensuring timely execution
In collaboration with the HR Director develop People KPI's and monitor performance and provide data-driven insights
Plan and coordinate meetings, ensuring agendas are set, action items are followed up on and presentations are ready
Lead special initiative and projects as assigned by the HR Director and ensuring successful implementation
Provide advisory role to the HR Director on organisational issues
Manage the Director's calendar; schedule, prioritise and rearrange meetings in real-time when needed
Maintain a clear understanding of the Director's preferences, priorities and working style
Coordinate internal and external engagements, ensuring the Director is always briefed and prepared
Filter, prioritise and manage all incoming communications, flagging critical issues and drafting responses where appropriate
Act as a proxy in meetings, when necessary, capturing action items and following up to resolution
Prepare and edit reports, presentations and correspondence on behalf of the Director
Proactively manage task lists, deadlines and long-term planning for the Director's strategic objectives
Liaise across departments and external partners to ensure seamless delivery of initiatives and projects
Use advanced digital tools to streamline administrative tasks, meetings and collaboration
Serve as the central point of contact for high-level matters requiring the Director's attention or input
Handle confidential and time-sensitive information with discretion
Stay ahead of organisational and external developments that may impact the Director's priorities
Maintain a high level of responsiveness via email, messaging platforms and phone during and outside of business hours
Make informed decisions based on context, urgency and consequence, applying analytical thinking skills
Manage complex travel itineraries, including flights, accommodation, transportation and meeting arrangements
Anticipate needs before they arise and take initiative to remove obstacles impacting progress
Technical Skills & Behavioural Competencies:
Strong Leadership
High Level of influence
Results and delivery orientated
Problem Solving skills
Ability to manage multiple priorities and work across departments
Attention to detail
Proficiency in project management tools and methodologies
Solution-orientated thinking
Emotional Intelligence
Relationship Building & Stakeholder Management
Responsiveness & Assertive
Discretion & Integrity
Digital Mindset
Communication Skills
Executive Calendar and workflow management
Advanced Microsoft Office
Information & Document Management
Project Coordination
Executive Logistics Management (Travel, Meeting, Events, Risk, Expenses)
Bachelors Degree in Business Administration or related field
10 years' experience in supporting C-suite/senior leadership
Project Management experience and proficiency
Strategic planning and team coordination
* Ability to handle highly confidential, strategic and sensitive information
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