Job Description

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In todayxe2x80x99s xe2x80x98iNTTerconnectedxe2x80x99 world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the worldxe2x80x99s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team? An exciting opportunity exists within our Digital Experience team. As a DevOps Engineer, you will be an integral part of a talented team in maintaining and governing Atlassian technologies. And will actively be involved in the implementation of solutions that support our knowledge management strategy.

Working at NTT

Key Roles and Responsibilities:

• Be accountable for ensuring the availability, optimal overall performance, and usability of the Atlassian systems.
• Provide a service to internal business users, ensuring that the Atlassian services always remains both functional and available, through proactively identifying, investigating, and resolving technical incidents and problems related to the platforms and applications.
• Prompt issue resolution with Confluence in coordination with other admins, partner teams and Atlassian premier support
• Configuration, maintenance, and administration of Atlassian products (Confluence)
• Become the primary administrator and subject matter expert for Atlassian technologies, including but not limited to plugins administration, installations, upgrades, migrations, integration, user and permissions management.
• Engage with user community to understand how they are using Confluence and generate documentation and provide training to ensure global teams are using platforms effectively.
• Collaborate with business partners, external vendors, and the extended IT team to gather requirements for new implementations and craft and deliver solutions
• Assist with consolidation of instances (as necessary / if required)
• Build scripts, as needed, to improve operational processes and procedures.
• Actively participate in any assigned tasks and/or projects relating to the technology and meet agreed timeframes
• Provide advice and assistance to users to resolve basic queries and ensure the applications capabilities are well understood by the business
• Evaluate and manage the usage of Atlassian add-ons to meet team and business needs
• Devise, test, and deploy integrations between Atlassian products and other internal toolchains

Knowledge, Skills and Attributes:

• Strong people interaction and collaboration capability
• Technical understanding of development and platform engineering
• Customer centricity
• Highly focused on outcomes
• Highly Organized and planned individual
• Self-starter and self-managed
• Excellent communication skills

Academic Qualifications and Certifications:

• Related experience with a Bachelorxe2x80x99s or equivalent degree
• Relevant Confluence experience or equivalent certification is required
• Relevant DevOps certifications will be beneficial
• Agile related certifications preferable.

Required Experience:

• 3+ years of experience as an IT Systems Administrator/Engineer
• 3+ administering and supporting Confluence.
• Experience integrating Confluence with third-party tools and plugins
• Experience with Linux or other Unix system administration.benefical
• Understand basic database administration and competency in writing SQL queries, preferably Postgres database

What will make you a good fit for the role?

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

Being part of a global pioneer xe2x80x93 where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

Being at the forefront of cutting-edge technology xe2x80x93 backed with a 150-year heritage of using technology for good. With 40% of the worldxe2x80x99s internet traffic running on our network and where Emoji were first invented, you can be proud of the groupxe2x80x99s many new xe2x80x98firstsxe2x80x99.

Making a difference xe2x80x93 by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

Being your best self xe2x80x93 in a progressive xe2x80x98Connected Workingxe2x80x99 environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

Having ongoing opportunities to own and develop your career xe2x80x93 with a personal and professional development plan and access to the broadest learning offerings in the industry.

NTT Corporation