Employee Relations Officer Support Office Human Resources

Western Cape, South Africa

Job Description

Labour Law Compliance

  • Ensure organizational compliance with all relevant South African labour laws, including the Labour Relations Act (LRA), Basic Conditions of Employment Act (BCEA), Employment Equity Act (EEA), and other applicable legislation
  • Stay updated on changes in labour legislation and case law, providing guidance to management on implementation and impact.
Employee Relations Management
  • Develop and implement ER/IR strategies aligned with organizational goals.
  • Manage disciplinary processes, grievances, and disputes in accordance with company policies and South African labour law.
  • Conduct investigations into employee complaints and grievances, ensuring fair and unbiased outcomes.
Union Relations
  • Act as the primary liaison between the organization and trade unions.
  • Participate in collective bargaining processes and negotiate collective agreements.
  • Manage and resolve labour disputes, including representing the company at CCMA (Commission for Conciliation, Mediation and Arbitration) proceedings when necessary.
Policy Development and Implementation
  • Develop, review, and update HR policies and procedures to ensure compliance with labour laws and best practices.
  • Provide training and guidance to line managers on ER/IR policies and procedures.
Conflict Resolution
  • Mediate workplace conflicts and implement resolution strategies.
  • Provide coaching to managers on effective conflict management techniques.
CCMA and Labour Court Representation
  • Represent the company in CCMA conciliations, arbitrations, and Labour Court proceedings.
  • Prepare comprehensive case files and liaise with legal counsel when necessary
Reporting and Analytics
  • Maintain accurate ER/IR records and produce regular reports on key metrics.
  • Analyse trends in employee relations issues and recommend preventive measures.
Bachelor's degree in human resources, Industrial Psychology, Labour Law, or a related field.
A postgraduate qualification would be advantageous
Minimum of 5 years' experience in an ER/IR role within South Africa
Experience in handling CCMA cases and Labour Court matters

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Job Detail

  • Job Id
    JD1449866
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Western Cape, South Africa
  • Education
    Not mentioned