Job Description

Description

At eComplete, we create and manage the perfect environment in which e-commerce thrives. Our first-of-a-kind, fully managed, end-to-end e-commerce solution helps brands and retailers get to market at a fraction of the time and cost. We manage the entire e-commerce journey xe2x80x93 from click to delivery xe2x80x93 enabling our clients to stay focused and what they do best. Our mission is to ignite more e-commerce globally and to connect customers with their favourite brands. We are not just changing the e-commerce industry; we are launching it into the next universe of retail.

We are growing our e-Complete team in South Africa! As a People Partner/HR Manager you will play a pivotal role in shaping our organization's success. The ideal candidate will be a people-centric professional with a wealth of HR experience. In our dynamic and fast-paced environment, you will need to be responsive, proactive, and solution-oriented.

Responsibilities and Deliverables will include, but are not limited to, the following:

Capacity Planning & Recruitment

• Driving all recruitment needs and processes, monitoring placements, and supporting onboarding.
• Managing the on and offboarding process of staff
• Assisting team leads in identifying current staff gaps and new potential hires/workplace capacity planning.

Staff Retention & Recognition

• Training, counselling, and coaching staff on working and adhering to standard operating procedures.
• Managing and assisting the HODs on the employee review process monthly, quarterly, and annually while driving the 1:1, KPI, and appraisal process.
• Supporting management in talent development

Disciplinary, Poor Performance Management & HR Processes

• Developing and owing all HR-related processes - Developing clear policies and ensuring policy awareness
• Managing employee relations, including employment relations matters, performance issues, and disciplinary and grievance procedures within the business.
• Guiding the handling of workplace investigations, disciplinary, and termination procedures.
• Where necessary, representing the Company at the CCMA.
• Drafting and finalisation of employment contracts

Training & Development

• Develop and initiate training and orientation plans for new starters.
• Develop and maintain training programmes for the Company.
• Implement and enforce department-specific training

Administration, Data management & Reporting

• Managing and completing all administrative duties relating to Human Resources including benefits onboarding, administration, and communication with fund managers.
• Continuous payroll administration and monthly payroll submission to finance for payment
• Continuous and consistent data collection, analysis, and reporting of HR metrics and updating leadership on internal HR statistics.

Requirements

What are we looking for?

• Minimum of 3 years experience in the same/similar role
• Qualification in Human resource management and/or similar
• Excellent verbal and written communication skills
• Excellent interpersonal skills, negotiation, and conflict resolution skills.
• Solid understanding of South African Labour law and good knowledge of HR good practices and standards
• Experience with Payroll platform - Payspace will be advantageous

Work Level

Senior

Type

Permanent

Salary

Market Related

EE Position

No

Location

Cape Town

Smollan