Job Description

We're looking for a hands-on

Dynamics 365 CRM Developer

to help build and enhance a

lead management platform

using

Microsoft Dynamics 365

. The candidate will work closely with other developers, analysts, and business stakeholders to implement automation, streamline integrations, and ensure a seamless lead lifecycle experience. The ideal candidate will have a strong background in

CRM automation

,

workflow orchestration

,

BI reporting

, and

system integration

, with a passion for driving business outcomes through intelligent customer engagement.

Key Responsibilities

Design and implement

lead capture, scoring, routing, and nurturing workflows

in Dynamics 365. Configure and customize

Dynamics 365 Sales and Marketing modules

to align with business processes. Develop

automated workflows

using Power Automate and Dynamics 365 process flows. Integrate CRM with external systems (e.g., marketing platforms, ERP, web forms, APIs). Ensure

data integrity

,

compliance

, and

security

across the CRM ecosystem. Provide documentation, training, and support to end-users and business teams. Monitor system performance and continuously optimize for scalability and usability.
Required Skills & Experience

3-5+ years of hands-on experience with

Microsoft Dynamics 365 CRM

(Sales, Marketing, and Customer Insights). Strong knowledge of

Power Platform

(Power Automate, Power Apps, Dataverse). Experience with

CRM integrations

(REST APIs, Azure Logic Apps, middleware like KingswaySoft or Zapier). Proficiency in

workflow automation

,

lead lifecycle management

, and

data modeling

. Familiarity with

JavaScript

,

C#

, or

TypeScript

for CRM customizations. Experience with

data migration

,

ETL

, and

reporting tools

(Power BI, SSRS). Excellent communication skills. Experience supporting and enhancing existing Dynamics 365 CRM solutions Hands-on experience with

Power Platform Pipelines

and

CI/CD

Strong knowledge of

model-driven app

development Proven ability to design, develop, and support enterprise-grade CRM solutions
Preferred Qualifications

Information Technology or Bsc Computer Science Degree Microsoft Certified: Dynamics 365 Fundamentals or Functional Consultant Associate. Experience with

marketing automation tools

Dynamics 365 Marketing. Background in

lead generation

,

sales funnel optimization

, or

customer journey mapping

. Exposure to

Agile methodologies

and cross-functional collaboration.
Job Type: Full-time

Pay: R300,00 - R470,00 per hour

Expected hours: 40 per week

Work Location: In person