Job Description

Key Outputs

Provide labour requirements for dragline services

Manage and allocate functions of direct and indirect reports

Provide technical expertise on dragline repairs and rebuilds during services and shutdowns

Implement and manage quality control Build and maintain customer relations

Manage progress and timelines during dragline services and shutdowns

Liaise with planning department to prepare quotes, WIP and invoices for area of responsibility

Prepare reports as and when required

Perform site audits on equipment with Dragline Technical Representatives

Attend Site meetings, customer meetings and other relevant meetings as and when required

Provide technical support to customers

Assist customer and Dragline Representatives with Scope of work planning for dragline services and shutdowns

Assist customers with service planning, outage planning and spares BOM's

Plan Labour requirements for Dragline Services and liaise with planning department for costing thereof.

Liaise with CAT product support regarding technical issues and warranty related matters.

Ensure all problems are dealt with promptly

Qualification, Experience and Competencies

Qualified artisan

Minimum 10 years dragline experience Minimum of 5 years' experience in Supervisory role

Experience in the management of dragline shutdown work

Well experienced in dragline Troubleshooting

Basic management qualification would be beneficial - SDP or MDP

Knowledge of MS Projects and other MS Office programs

Good communication (written, verbal and presentation) and effective negotiation skills

Experience in quality control

Ability to work independently, under pressure and meeting deadlines

Ability to show initiative by thinking creatively

It would be a requirement to travel time to time and work away from home

Medically fit and able to obtain a Certificate of Fitness * Code EB drivers' licence