Job Description

To oversee and manage all dispatch activities for bulk and bag orders, ensuring timely, accurate, and efficient loading and picking processes while maintaining compliance with quality, safety, and operational standards.

MINIMUM REQUIREMENTS

Grade 12 Diploma in Logistics, Supply Chain Management, Transportation, or related field 3-5 years' experience in dispatch or packing supervision or operations management within FMCG or manufacturing. Supervisory or team leadership experience is highly desirable Proven track record of progressive responsibility in dispatch operations.

KEY PERFORMANCE AREAS

Plan & Coordinate Dispatch: Independently plan, coordinate, and supervise bag and bulk dispatch activities ensuring adherence to schedules, stock levels, priorities, and quality standards. Team Management: Manage dispatch loading and picking staff, including recruitment input, leave and overtime authorization, training, and performance management. Process Optimization: Analyse dispatch workflows and implement process improvements to optimize productivity, reduce waste, and enhance DIFOT (Delivery in Full on Time). Reporting & Analytics: Maintain accurate reports on picking/loading output, labour utilization, and compliance metrics using ERP systems and advanced Excel tools. Cross-Functional Liaison: Collaborate with production, packing, QA, and dispatch teams to resolve operational issues and align on priorities. Stock Control: Conduct inspections of stock levels, slow-moving, damaged, expired, and surplus feed; ensure accurate daily stock counts and labelling. Equipment Oversight: Check forklift registers, coordinate maintenance, and troubleshoot operational issues. Compliance & Safety: Ensure strict adherence to health, safety, and environmental regulations within the dispatch area. Problem-Solving: Apply practical and theoretical knowledge to solve technical problems and improve dispatch processes. Cost Control: Participate in cost control initiatives related to accurate and timely loading, keeping within planned schedules. Management Communication: Provide clear updates to senior management on stock and loading performance, challenges, and improvement plans.

TECHNICAL KNOWLEDGE/COMPETENCIES

Relevant technical or operational qualification in manufacturing, packaging, or related discipline highly preferred. Extensive experience in Packaging and dispatching supervision or operations management, demonstrating progressive responsibility Strong analytical, organizational and problem- solving skills with a focus on continuous improvement Proficient in using computer systems, including ERP software and advanced Excel reporting tools. Proven leadership and people management capabilities, including managing leave, overtime, and workforce development. Ability to make sound decisions independently within the scope of own authority Excellent interpersonal and communication skills for cross - departmental and management collaboration.

BEHAVIOURAL COMPETENCIES

Positive work ethics Punctuality Honesty Energetic

Closing Date: 04 December 2025

Please note that correspondence will be limited to shortlisted candidates only. Applicants who have not heard from us within 30 days of the closing date may assume that their applications have been unsuccessful and are hereby thanked for their interest.





The filling of this position will be aligned with AFGRI's Employment Equity Policy.





Applicants are informed that in order to be considered for any application for employment, we will have to process their personal information. A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA), provides that when one processes another's personal information, such collection, retention, dissemination and use of that person's personal information must be done in a lawful and transparent manner.





In order to give effect to this right, we are under a duty to provide you with a number of details pertaining to the processing of your personal information. These details are housed under the HR Processing Notice, which can be accessed and viewed on the AFGRI Group website, https://www.agh.co.za/ which HR Processing Notice, we request that you kindly download and read.