Job Description

Job Summary At The President Hotel, exceptional guest service extends beyond our rooms. Our Food & Beverage offering plays a central role in shaping memorable guest experiences across restaurants, bars, banqueting, and events.
As we continue our journey toward luxury, we are seeking an experienced Director of Food & Beverage who brings strong operational leadership, commercial awareness, and a passion for delivering consistently high standards across all F&B outlets.
This role is ideal for a senior hospitality professional with extensive experience in large, busy hotel environments, a proven track record in food and beverage management, and the ability to lead diverse teams while driving quality, profitability, and guest satisfaction.
Key Responsibilities
Oversee and lead all Food & Beverage operations, including:

• Restaurants, bars, banqueting, conferencing, and events
• In-room dining and pool or leisure outlets (where applicable)

Operational & Leadership Responsibilities:

• Provide strategic and hands-on leadership to all F&B teams
• Ensure service standards align with the hotel's luxury positioning
• Drive consistent guest satisfaction across all outlets
• Recruit, train, mentor, and develop F&B management and operational teams
• Ensure compliance with health, safety, hygiene, and liquor regulations

Financial & Commercial Responsibilities:

• Manage F&B budgets, forecasts, and cost controls
• Drive revenue growth, upselling, and profitability across outlets
• Monitor stock control, procurement, wastage, and margins
• Analyse performance reports and implement corrective actions where required

Quality & Guest Experience:

• Maintain exceptional food quality, service presentation, and atmosphere
• Handle escalated guest feedback professionally and effectively
• Collaborate with Culinary, Sales, and Events teams to deliver seamless experiences

Minimum Requirements

• Matric or equivalent qualification
• Relevant hospitality or food & beverage management qualification
• Minimum 5-8 years' senior Food & Beverage management experience within a large 4 or 5-star hotel or resort
• Proven experience managing multiple outlets and large teams
• Strong financial acumen with experience in budgets, forecasting, and cost control
• Experience working within high-volume, service-driven environments
• Excellent communication and leadership skills
• Strong knowledge of food safety, hygiene standards, and liquor legislation
• Computer literate, including Microsoft Office and hotel POS / PMS systems
• CV must be 100% updated before submission

Key Skills & Attributes

• Strong operational and commercial mindset
• Confident, visible leader with the ability to inspire teams
• High attention to detail and service consistency
• Calm and decisive under pressure
• Excellent planning, organisation, and problem-solving skills
• Guest-focused with a passion for food, service, and hospitality excellence
• Professional presentation and conduct

Why Work With Us

• Be part of a hotel committed to sincere, memorable hospitality
• Play a key leadership role in a dynamic, high-profile operation
• Supportive executive team and collaborative culture
• Opportunity to shape and elevate a multi-outlet F&B offering
• Competitive salary and employee benefits

Recruitment is aligned with the company's Employment Equity Plan.
If you do not hear from us within two weeks of the closing date, please consider your application unsuccessful.
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