Job Description

Description

Great People Work Here

BizTX: Co-Creating WOW Through Digital Innovation

It's an exciting time to be part of BizTX at Twinings Ovaltine. At the heart of this iconic brand, we're on a mission to drive exponential growth and productivity through cutting-edge technology to transform the business globally.

We're not here to simply provide IT services. We're technology leaders and strategic partners, co-creating innovative solutions that help the business run, grow, and transform. Everything we do is guided by our commitment to 'WOW' our consumers, customers and colleagues. WOW experiences, WOW solutions, and WOW impact.

Our people think differently. We have an exponential mindset that helps us push boundaries and shape what's next. The future at Twinings Ovaltine is full of possibility and we'd love you to be a part of it.

To lead the D&A Centre of Excellence in BizTX. The D&A CoE consists of the following functions:SAP Analytics - support and delivery of New Demand, Projects etc. Non SAP Analytics - support and delivery of Projects, initiatives etc. MDM/G - Support, delivery and management of Master Data within TwiningsOvo



Scope: This role will involve international travel and flexibility in working hours aligned with a global role.

Key Responsibilities

Reporting and Analytics Delivery

Oversee the design, development, and delivery of operational dashboards, KPI scorecards, statutory reporting, predictive analytics models, and executive reporting packs across all core business functions, including Finance, Sales, Supply Chain, Manufacturing, Customer Service, Marketing, New Product Development, Procurement, and HR. Ensure timely, accurate, and relevant reporting through SAP BW/4HANA, SAP Analytics Cloud, SAP Fiori Reporting, Power BI, Snowflake, Azure Platform, and Data Lake environments. Promote adoption of self-service analytics capabilities and a data-driven culture across the organisation.

Data Quality and Governance

Act as the custodian for data quality and data definitions, working in partnership with business owners (Compliance, Legal, Finance, and other functions) to define and agree data standards and policies. Oversee implementation of data governance and master data processes using the Nintex Automation Platform. Ensure processes are documented, embedded in business workflows, and regularly reviewed for effectiveness.

Master Data Management

Lead the MDM/G team in managing key master data domains, including Customer, Product, Material, Vendor, and Finance Master Data. Ensure consistent, compliant, and high-quality master data to support business operations and reporting.

Performance Management and Continuous Improvement

Define and monitor KPIs for reporting accuracy, process efficiency, data quality, and user adoption. Implement continuous improvement initiatives across reporting and analytics processes to enhance business value and compliance.

Leadership and Stakeholder Engagement

Lead and develop teams through senior leaders (e.g., Head of Data & Analytics), promoting a high-performance culture. Build and maintain strong relationships with internal stakeholders across all business functions (Finance, Sales, Supply Chain, Manufacturing, Customer Service, Marketing, New Product Development, Procurement, HR) to understand priorities, align data and analytics initiatives, and support departmental objectives. Manage relationships with vendor partners and technology providers to ensure effective delivery of solutions. Engage in data governance forums and cross-functional steering committees to align data and analytics priorities with business strategy.

Budgeting and Financial Management

Own and manage the budgets for the Data & Analytics and MDM/G teams, ensuring that people, technology, and delivery costs are forecasted accurately, captured at the right time, and effectively tracked. Maintain fiscal diligence throughout the year, managing variances, optimising spends, and ensuring alignment with overall financial objectives.

Skills, Knowledge and Expertise

Technical Knowledge

Understanding of SAP analytics platforms, including SAP BW/4HANA, SAP Analytics Cloud, and SAP Fiori Reporting. Experience with modern data platforms and tools such as Snowflake, Azure, Data Lakes, Talend, and Power BI. Knowledge of data modelling, data architecture principles, and predictive analytics concepts.

Master Data Management and Data Governance

Demonstrated experience defining and implementing master data management and governance frameworks across key domains (Customer, Product/Material, Vendor, Finance). Practical experience using workflow automation tools (e.g., Nintex) to embed master data processes within business operations. Understanding of regulatory and compliance requirements impacting data governance.

Leadership and Stakeholder Management

Effective leadership skills with the ability to develop, mentor, and inspire teams through senior managers and technical leads. Skilled in building trusted relationships and collaborating with stakeholders across all business functions and levels of the organisation. Experience engaging with vendor partners and technology providers to deliver complex projects and solutions.

Financial Acumen

Demonstrated ability to own and manage budgets, including forecasting, tracking, and optimising spend across people, technology, and delivery costs. Strong understanding of financial and operational drivers to support business case development and investment decisions.

Performance and Continuous Improvement

Demonstrated skill in setting, monitoring, and refining KPIs to bolster reporting, data integrity, and user participation. Mindset of continuous improvement and innovation, with the ability to evaluate existing processes and transformational change.

Soft Skills

Proficient communication and presentation skills, able to translate complex data topics into clear, actionable insights for diverse audiences. Skilled problem-solving and decision-making capabilities. High level of skill and proficiency in managing an evolving environment.

Extensive Data & Analytics Leadership Experience

Significant experience in leading enterprise-wide reporting, analytics, and data governance functions in a complex, global environment (ideally within CPG, manufacturing, or similar industries). Demonstrated ability to deliver high-impact data and analytics solutions that boost business value across Finance, Sales, Supply Chain, Customer Service, Manufacturing, Marketing, and New Product Development.

BEHAVIOURS

Committed to the company's vision. Exudes credibility and initiative. Values ongoing development and promotes a mindset geared toward growth. Capable of managing ambiguity and competing priorities. Challenges norms with a forward-thinking mindset. Skilled, motivated, and culturally aware.

Benefits

Fixed Travel Allowance Business and private mileage allowance Performance Bonus 20 days AL Medical Aid & Gap Cover Retirement fund

About Twinings Ovaltine

Twinings has become one of the world's most renowned tea companies over its 300-year history because we never stop learning, never stop experimenting and never stop inventing. We take pride in our tea from bud to cup and have been working with some of our tea estates around the world since the early 18th Century.


More than 300 years later, the love of tea is still here - and so are we! We still sell tea from Thomas's shop, and we still work hard to bring the most innovative new blends to tea lovers around the world. Now, we have over 500 varieties and our teas are cherished all over the world. Our expert master blenders taste more than 3,000 cups of tea every week. So you can be sure the next cup you taste will be every bit as good as the one yesterday or the day before.

Our approach to Diversity, Equity & Inclusion

At TwiningsOvo, we believe in the power of diversity to drive innovation and meaningful work. We are committed to building a workplace where people from all backgrounds, identities, and experiences feel safe, valued, have a sense of belonging and are empowered to thrive. Inclusion is more than a goal, it's how we work together every day. As an equal opportunity employer, we prohibit any unlawful discrimination against an applicant on the basis of their ethnicity, colour, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, neurodiversity, age, socioeconomic background or any other status protected by law and are committed to promoting diversity across our workplace.

Applicants may be entitled to reasonable adjustments under the terms of the Equality Act. A reasonable adjustment is a change in the way things are typically done which will ensure an equal employment opportunity.

Please inform our Talent Acquisition or HR Shared Services team if you need any assistance completing your application or to otherwise participate in the application process.