Job Description

Our client, one of South Africa's Largest Banks, is looking for a Client Engagement Manager to join their team.
Purpose Statement
To deliver business and client value, and enhance client engagement though:

• Executing the Client Engagement strategy
• Managing the development and implementation of client engagement campaigns, programmes and prompts across the client engagement life cycle.
• Contributing subject matter insights towards the improvement of client engagement strategies.

Experience
Minimum:

• Principles of brand marketing
• Data analysis, client profiling and segmentation
• CRM Systems and technology
• Digital marketing and e-commerce
• Strategic marketing management
• Campaign management
• General business/commerce know how
• People management principles and practices
• Internal and external communication methods and practices
• Stakeholder management principles and practices

Ideal:

• 5+ years marketing experience in a large, complex and client focussed organisation
• Proven experience in delivering and executing CRM strategies, systems and data
• Previous experience in managing a team

Qualifications (Minimum)

• Bachelor's Degree in Marketing or Business Management

Qualifications (Ideal or Preferred)

• A relevant post-graduate qualification in Marketing or Business Management

Knowledge
Minimum:
Principles of brand marketing
Data analysis, client profiling and segmentation
CRM Systems and technology
Digital marketing and e-commerce
Strategic marketing management
Campaign management
General business/commerce know how
People management principles and practices
Internal and external communication methods and practices
Stakeholder management principles and practices
Should you not receive a response from us within one week of your application, your application has unfortunately not been successful.
You can visit our website for more vacancies: www.wePlace.co.za / LinkedIn www.linkedin.com/company/wePlace
For more information please contact:
Amanda Schmahl

Skills Required