Despatch Supervisor Glass Industry

Cape Town, Western Cape, South Africa

Job Description

  • Despatch Coordination:
  • Plan and schedule daily despatches of glass products to meet customer deadlines.
  • Allocate delivery routes and coordinate with drivers and transport partners.
  • Team Supervision:
  • Lead and manage despatch staff, including loaders, drivers, and warehouse assistants.
  • Provide training, performance feedback, and ensure adherence to SOPs.
  • Inventory & Documentation:
  • Ensure accurate documentation of goods dispatched, including delivery notes, invoices, and packing lists.
  • Maintain real-time records of stock movement and despatch logs.
  • Quality & Safety Compliance:
  • Ensure proper handling and packaging of fragile glass items to prevent damage.
  • Enforce safety protocols for loading and transportation.
  • Customer Coordination:
  • Liaise with sales and customer service teams to confirm delivery schedules.
  • Address delivery issues, delays, or complaints promptly and professionally.
  • System & Reporting:
  • Use dispatch software to track shipments and optimize delivery routes.
  • Generate daily/weekly reports on despatch performance and KPIs.
?? Skills & Qualifications
  • Proven experience in logistics or dispatch supervision, preferably in the glass or manufacturing industry.
  • Strong leadership and team management skills.
  • Familiarity with dispatch software and inventory systems.
  • Excellent organizational and communication abilities.
  • Knowledge of transportation regulations and safety standards.
? Preferred Attributes
  • Attention to detail, especially in handling fragile goods.
  • Ability to work under pressure and meet tight deadlines.
  • Problem-solving mindset with a proactive approach.
Salary
R15 000 - UP depending on experience

Skills Required

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Job Detail

  • Job Id
    JD1613832
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    R15,000-20,000 per month
  • Employment Status
    Permanent
  • Job Location
    Cape Town, Western Cape, South Africa
  • Education
    Not mentioned