Demand Creation Officer

KwaZulu-Natal, South Africa

Job Description


Right to Care requires the services of a suitable qualified, well-motivated and results-driven candidate to be appointed in the above-mentioned vacant position based in KZN.

  • eThekwini X 2
  • Harry Gwala X 2
  • uThukela X 2
KEY PERFORMANCE AREAS
  • Introduce the VMMC programme to communities and conduct profiling by means of various sources.
  • Based on the results obtained from community profiling, allocate Social Mobilisers to various supported areas by means of GIS Mapping in order to ensure proper coverage of target/pivot populations.
  • Coordinate and supervise demand creation activities performed by Social Mobilisers within various Right to Care-supported areas.
  • Schedule demand creation activities (i.e. information sessions, talks, events, etc.). aimed at promoting VMMC in designated areas (i.e. door-to-door visits, events at taxi ranks, youth clubs, malls, etc.).
  • Create appropriate demand creation training plans based on training needs analyses.
  • Engage with clinical roving teams to create accurate and proper service delivery schedules.
  • Obtain informed consent from clients by providing them with essential information as per the National Department of Health (NDoH) and PEPFAR VMMC/HTS guidelines.
  • Provide age- and culturally appropriate group and individual counselling to clients within language of their understanding.
Program Output
  • Screen patients for Sexually Transmitted Infections (STIs) as per current STI guidelines and Tuberculosis (TB) by asking the four standard TB screening questions and refer patients accordingly.
  • Ensure that the key elements of VMMC education are included in counselling sessions (i.e. risks, benefits, description of surgery, explanation of partial protective effect of VMMC procedure, VMMC being a permanent procedure, importance of knowing HIV status, and post-operative care).
  • Conduct pre- and post-HIV counselling and testing as per most recent NDoH HTS guidelines.
  • Ensure all clients tested HIV positive are linked to care and started treatment and record on the register accordingly.
  • Confirm that all linked clients have reached a care and treatment facility within a week of referral.
  • Follow up on all linked clients at one-, three- and six months into care and treatment.
  • Verify that all linked clients are still in care and treatment and adhere to their treatment.
  • Ensure sharing of task as when required.
Reporting
  • Draft monthly plans for VMMC social mobilisation.
  • Draft and submit weekly reports that outline activities completed and the number of leads.
  • Schedule and maintain a monthly calendar of VMMC outreach activities.
  • Submit weekly and monthly reports of the social mobilisersxe2x80x99 performance to the Demand Creation Coordinator.
Stakeholder Management
  • Actively engage with community leaders and structures in communities surrounding VMMC facilities to promote VMMC services and to identify demand creation opportunities.
  • Actively seek out opportunities for Social Mobilisers to participate in events and collaborate with organisations, government and/or schools for VMMC service delivery.
  • Collaborate with local stakeholders (Community Based Organisations and other partners) to ensure proper coordination of social mobilisation campaigns.
Staff Management
  • Mentor Social Mobilisers by addressing their challenges and barriers that prohibit them from reaching their targets.
  • Conduct weekly performance reviews of targets reached by Social Mobilisers.
  • Identify training and development needs and compile development plans for team members.
Administration
  • Work with Demand Creation Coordinator and Booking Agent to ensure that transport is arranged for clients.
  • Submit weekly lead books to the Demand Creation Coordinator.
  • Check the accuracy of demographic and contact details specified in lead books.
  • Report the number of confirmed VMMC clients to the team leader of the roving teams at least a week prior to the procedure date.
  • Share a schedule of VMMC procedure dates and pickup points with the Driver.
Business Continuity
  • Perform any other relevant and reasonable tasks which may be required from time to time.
  • Fill in for other counsellors, Admin at sites as and when required by line management.
  • Assist in collection and delivering of clients
  • Familiarise self with rules and regulations of the Health Act and other relevant legislation.
  • Familiarise self with Right to Care standards, policies and procedures.
Closing Date: 13 November 2023
  • Matric (Grade 12) and a certificate in Marketing and Communications
  • A valid South African driverxe2x80x99s license endorsed with a PrDP(Professional Driving Permit) is compulsory.
  • Two years' experience in organising and overseeing health promotion events, activities and projects at a community level culturally specific context.
  • Excellent written and verbal communication in both English and local vernaculars
  • A Diploma in Marketing, Communications and/or Health Promotion experince

Right To Care

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Job Detail

  • Job Id
    JD1275205
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KwaZulu-Natal, South Africa
  • Education
    Not mentioned