Job Description

JOB PROFILE:

Job Title: Debtors Manager


Division: Finance


Subdivision: None


Reports to: Financial Manager

JOB SUMMARY:

Main purpose of position: CipherWave is a South African internet connectivity, voice and storage solutions provider that provides a range of products and solutions for connectivity, communication, and data storage Cipherwave own and manage network infrastructure to provide efficient, speedy service and support that our customers.

CipherWave prides itself on customer service and technical ability and as such is looking for the successful candidate to join the Finance team as a Debtors Manager.



The main purpose of the Debtors Manager is to manage the debtors day to day processes / activities, ensuring that customer invoices are timeously settled in full and credit risk policies are maintained.




Responsibilities and duties:
Overall supervision of the Debtors function through continuous engagement with internal and external stakeholders and in line with the Company's defined credit risk policies Oversee and manage the daily operations of the Accounts Receivable department Compile, analyse and timeously report Accounts Receivable information to management Execute accurate and timeous processing of customer transactions, aged debtor reports and resolve queries, ensuring adherence to relevant policies, procedures and regulatory/statutory requirements Establish and maintain strong relationships with customers, and promptly and efficiently investigate and resolve any/all payment or invoice queries Oversee the end-to-end accounts receivable process: + Safekeeping of customer trading terms, SLAs and contracts
+ Create, update and maintain master files on the CRM system
+ Enforce, execute and adhere to agreed customer trading terms, SLAs and contracts
+ Transaction processing (invoices, receipts, validations, reconciliations)
+ Credit note investigations and processing
+ Customer statement reconciliation/s
+ Timeous resolution of any/all queries and/or discrepancies
+ Timeous electronic distribution of statements, invoices and credit notes to customers
+ Timeous risk notification to management of potential bad debt
Manage and control Legal Debtors status, further ensure timeous resolution Collaborate with internal stakeholders for eg Sales and Operations divisions, to resolve customer-related queries pertaining to non-payment Ensure compliance with internal controls and regulatory/statutory requirements, identifying and addressing any potential risks Assist with internal and external audits Develop a rigorous understanding of workflow across the organisation and the corresponding critical factor contribution the role of Debtors Manager has on said workflows, to achieve the overall desired outcomes/objectives of the business Through the execution of the defined tactical deliverables, identify any/all process flaws and report to line manager, and contribute ideas for resolution and/or improvement



Desired skills & experience
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Minimum experience:
Minimum 5 years demonstrable experience in a Debtors Management role Relevant Tech-Industry experience advantageous Odoo ERP system experience highly desirable



Minimum qualification:
Tertiary Qualification in a Finance discipline preferred



Additional requirements:
Administrative acumen, detailed orientated, and proficient handling numerical data Applied knowledge of Corporate and Legislative laws pertaining to finance and debt collection Administrative and Financial Acumen, attention to detail imperative Highly motivated and deadline driven Proactive thinker with strong resolution skills Strong supervisory and interpersonal skills High levels of integrity and confidentiality Professional, personable and polite Effective communication (both verbal and written) Proficient use of MS office, financial management software

Should you not hear back from us within 2 weeks of your application kindly deem your application unsuccessful