Job Description

Description

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The primary responsibility of this position is to process invoices & returns, perform reconciliations, collect due & overdue debt, follow up on queries & timely escalation of unsuccessful/unresolved collections/queries.

Responsibilities

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Accounts Receivable Management

Process incoming payments promptly and accurately Generate and send out invoices to customers Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted Monitor customer accounts for delayed or missed payments

Customer Interaction:

Communicate with customers via phone, email, and in-person to resolve billing queries and discrepancies Provide timely and accurate responses to customer inquiries regarding their accounts

Collections

Follow up on overdue invoices and payments Implement and manage payment plans for customers with overdue balances Escalate collection issues to the relevant manager or department

Record Keeping:

Maintain accurate and up-to-date records of all accounts receivable transactions Prepare regular reports on accounts receivable status, including aging reports

Compliance

Ensure compliance with company policies and relevant accounting regulations. Facilitate new credit approvals / increase in existing limits

Month-End and Year-End Close

Assist with month-end and year-end closing processes, including account reconciliations and audit preparations Collaborate with the finance team to ensure timely and accurate financial reporting

Health and Safety

Participate in safety forums and attend relevant training/programmes Report all safety incidents to the relevant people Comply with safety policies and procedures Wear protective clothing (where applicable) at all times

Requirements

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Grade 12, coupled with relevant tertiary qualification Working knowledge of SAP, recommended A minimum of 2 years relevant working experience essential Working experience related to a retail environment recommended Proficiency in Microsoft Office, particularly Excel.

Knowledge, Skills and Attributes

Self-driven and motivated Strong attention to detail and accuracy Excellent communication and interpersonal skills Ability to work independently and as part of a team Strong organizational and time management skills Problem-solving skills Ability to handle sensitive and confidential information Strong customer service orientation May require occasional extended hours during peak periods such as month-end and year-end closing

SOILL VALUES

Ownership

Accountability and Responsibility

Respect

We treat other's how we want to be treated

Strengths-Focused

Together we achieve more

Excellence

Creating a high performance culture

Transparency

Open and Effective communication

Integrity

We walk our talk



The opportunity listed has minimum requirements listed and management reserves the right to use additional or other relevant information as criteria for short listing.


Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company policy and practice.


We welcome applications from all suitably qualified candidates, but South African citizens will have a distinct advantage.