Henchem Environmental Management Solutions are seeking for a detail-oriented, organised and reliable Debtors Clerk with a passion for numbers and customer service to join our finance team and help us maintain a healthy cash flow and strong client relationships.
Key Responsibilities:
Manage and maintain the debtors' ledger.
Process and allocate customer payments accurately.
Follow up on outstanding accounts and ensure timely collections.
Prepare monthly statements and reconcile customer accounts.
Assist with credit control and resolve billing or payment queries.
Generate debtor reports and support financial month-end processes.
PRINCIPAL RESPONSIBILITIES
Processing credit applications
Opening and loading new customers on Pastel
Following up on due and outstanding payments
Capturing of payments
Managing late and non-paying customers
Handing over of non-paying customers
Processing of credit notes
Managing customer account queries
Forwarding of Job Completion forms and Tax Invoices to be GRN'ed by depots
Follow up with payment offices for expected date of payments
Sending Monthly Statements
Debtor feedback meetings on monthly basis
General debtor admin and reconciliation of accounts
Ad hoc duties as per request from Management from time to time
RESPONSIBILITIES
Processing credit applications:
.1. Using various platforms and methods such as Accountability and credit references, to assess customers creditability
.2. After credit check, request signature from Fin Manager to approve or reject
Opening and loading new customers on Pastel:
.1. After account approval, open customer account on Pastel
.2. Load all relevant information such as Name, Address, VAT number, Tel number, Credit limit, Contact person
.3. Send e-mail to customer, secretary and Rep informing customer of account being opened, account number, terms and contact number for queries.
Following up on due and outstanding payments:
.1. Contact customers on daily basis to follow up on outstanding money due.
.2. Keep good control of feedback and follow up on feedback on daily, weekly basis
Capturing of payments:
.1. Receive payments from bank (via bank statement) on daily basis
.2. Capture funds received from customers
.3. Update customer accounts
Manage late and/or non-paying customers:
.1. Follow up daily on outstanding payments
Handing over of non-paying customers:
.1. Send 7-day warning letter to customers who do not pay their account after 65 days
.2. Using Accountability or MFO Attorneys when customers do not respond to 7-day warning letter
.3. Follow up with Accountability and MFO on a monthly basis regarding collection process
Processing of Credit Notes:
.1. Compile credit note papers including credit note book, original tax invoice
.2. Request credit notes to be signed off by Fin Manager
.3. Process credit note on Pastel
.4. Update customer account
Managing Customer Account Queries:
.1. Keeping up to speed with queries on debtors' book
.2. Communicating and resolving queries swiftly and effectively
.3. Keep open communication between customer, secretary, reps and other departments involved
Forwarding of Job Completion Forms, Tax Invoices:
.1. When spray job is completed and invoiced, generate Job Completion form
.2. Forward Job Completion Form and Tax Invoice to designated person at depot to GRN
.3. Follow up with phone call to confirm that docs were received.
Requirements:
Matric (Grade 12) with accounting or finance-related qualifications preferred.
Minimum 2-3 years' experience in a Debtors Clerk / Credit Control role.
Strong attention to detail and accuracy.
Excellent communication and negotiation skills.
Proficient in MS Office (especially Excel) and accounting software, Pastel.
Ability to work independently and meet deadlines.
How to Apply
If you meet the above requirements and are ready to take on this challenging and rewarding role, please send your detailed CV and any relevant certificates to
careers@henchem.co.za
with the subject line "
Debtors Clerk Application - [Your Name]
".
We are an equal opportunity employer and value diversity in our workforce.
Only shortlisted candidates will be contacted.
Job Types: Full-time, Permanent
Pay: R10000,00 - R12000,00 per month
Work Location: In person
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