Job Description

Our client, a respected company in the architectural industry, is seeking a proactive and detail-oriented Debtors Clerk to support their finance department. This role reports directly to the Senior Credit Controller and involves managing various types of debtor accounts including retail and COD clients, processing claims, and ensuring effective collections.Key Responsibilities:

• Manage a portfolio of debtors, including retail and COD accounts.
• Assist customers with queries and resolve account-related issues.
• Process authorised retail claims and credits in Sage 200.
• Match customer payments against remittance advice.
• Calculate and process discounts, rebates, and advertising journals.
• Perform regular debtors reconciliations.
• Place overdue accounts on hold according to company policy.
• Upload and download documents using retail portals.
• Liaise with retailers via phone and email to obtain remittance advice.
• Open new COD customer accounts as required.
• Maintain filing for the Senior Credit Controller, including bank records.
• Distribute invoices and statements (monthly and ad hoc).
• Follow up on overdue payments and support collection efforts.

• Experience in a similar debtors/accounts receivable position.
• Working knowledge of Sage 200 or comparable accounting software.
• Strong understanding of retail account processes, discounts, and rebates.
• Excellent administrative and communication skills.
• Ability to manage workload under pressure, especially at month-end.
• Prior experience working with clients in or related to the architectural or design industries will be an advantage.

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