Accuracy & Timeliness of Processing - % of invoices processed without error, Average turnaround time for capturing and processing transactions, Timely allocation of receipts to correct accounts
Collections & Debtor Management - % of debtors collected within agreed payment terms (e.g., 30/60 days), Days Sales Outstanding (DSO) maintained within target range, % overdue accounts reduced month-on-month
Reconciliations - Timely completion of monthly debtor reconciliations, Accuracy of reconciliations (no unresolved items older than X days)
Customer Service & Communication - Response time to customer/debtor queries, % of disputes resolved within set turnaround time, Positive feedback from internal and external stakeholders
Reporting & Compliance - Timely submission of debtors age analysis and reports, Compliance with company credit policies and procedures, zero audit findings related to debtor controls
Continuous Improvement & Initiative - Identification of process improvements (e.g., reducing errors, improving collection methods), Contribution to efficiency gains in debtor management
Education
Matric / Grade 12 (with Accounting or Mathematics as subjects) - minimum requirement
Certificate, Diploma, or Degree in Accounting, Finance, or related field - advantageous
Experience
1-3 years' experience in a similar debtors/accounts receivable role
Experience in reconciliations, invoicing, and collections
Exposure to debtors age analysis and reporting
Skills & Competencies
Strong numerical and analytical ability
Proficiency in accounting software (e.g., Pastel, Sage, SAP, QuickBooks, or similar)
MS Excel and general computer literacy
Attention to detail and accuracy
Good communication skills (verbal and written)
Ability to work under pressure and meet deadlines
Customer service orientation with problem-solving skills
Personal Attributes
Honest and reliable
Organized and methodical
Team player but able to work independently
Proactive and diligent
Job Type: Full-time
Work Location: In person
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